otoQ Car RentalotoQ is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a otoQ rental, simplifying the process while maintaining the standards otoQ is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from otoQ, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner otoQ, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
0.5Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.1Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
6
Average
The staff was warm and attentive, but there were issues with the vehicle. The first car had worn brake pads, made noise, and was very old.
Tunis
Reviewed: January 18, 2025
4
A little stressful
Was told they hold a deposit i had $1093.00 taken from my account, this spoilt my trip. still awaiting refund and not sure what ill get back.
Orlando
Reviewed: December 14, 2024
10
Excellent
The staff were waiting for me directly at the airport pick-up point. After picking us up, one of them, who only spoke French, took us to the parking lot for a thorough car inspection. The checklist was clearly filled out, with photos and markings for pre-existing damages. Although there was a language barrier, they were meticulous, and the process and documents were clear, so there were no communication issues. The other staff member spoke English and provided a contact number. Later, when our flight was delayed and we had to return the car late, being able to communicate by phone made things much easier. Ultimately, they did not charge a late return fee, although I would have understood if they did—business is business. Allowing the delay added great convenience to our trip, giving us extra time to visit Sidi Bou Said. The car had some minor scratches on the exterior but was in good condition overall. During our 4-day, 3-night road trip, there were no issues. The car was not full of fuel at pick-up, and they allowed us to return it similarly, which was convenient. They also reminded us to refuel with diesel.
Tunis
Reviewed: October 14, 2024
6
Average
I was charged 100 Tunisian Dinar (approximately 230 RMB)! When picking up the car, I tried multiple credit cards, various types of cards, and even mobile payments, but none worked with their POS machine, even though they worked everywhere else. This forced me to withdraw 1500 Tunisian Dinar in cash from an ATM. When returning the car, I paid in cash. When leaving Tunisia, I needed to exchange all remaining cash into USD or Euros, but the cash withdrawn from the ATM couldn't be exchanged. I suspect the staff intentionally made the POS machine fail to work. Later, with help from the counter staff and a few travelers, I was able to exchange back most of the money. However, when there was 310 Dinar left, they took 100 Tunisian Dinar from me! I was forced to spend the remaining 210 Dinar at the airport on purchases. When I picked up the car, the tire pressure warning light was on and the fuel tank was empty. I had to go directly to refuel and inflate the tires. During the rental period, I even had to repair a tire once, but Zuzuche reimbursed me for the expense. In Tunisia, it seems common for people to repair and inflate tires frequently, and gas stations often have free air machines. It might be due to a shortage of spare parts, as I saw taxis and even Audis inflating their tires on the road. North Africa—understandable.
Tunis
Reviewed: October 11, 2024
6
Average
The staff's attitude was mediocre. They tried to upsell me supplemental insurance, and after I declined, they became even more indifferent.
Tirana
Reviewed: October 10, 2024
6
Average
The rental store is located outside the airport, making it a bit difficult to find. The staff had a decent attitude. However, the car I rented this time is the worst I've ever gotten. The key's buttons were all missing, so I had to manually lock the car. One of the front headlights, one of the taillights, and the brake light were all not working, which are serious safety hazards! I was in a rush and didn’t notice these basic issues at the time. It was broad daylight when I picked up the car, so I didn't thoroughly check the lights. This experience has really served as a wake-up call for me!!! Also, they tried to upsell me a €90 insurance from their company, claiming it would exempt me from a €650 deposit. Since I already had full insurance from the rental platform, I declined. Luckily, they didn't force the purchase, but they did mention the deposit would take about a month and a half to be refunded.
Tirana
Reviewed: July 20, 2024
4
Average
The staff service attitude was acceptable. However, we booked an automatic transmission, but they assigned us a manual one. After coordination, they provided us with a smaller vehicle. The car rental company refused to give any compensation, but eventually, we received partial compensation from the rental platform.
Tunis
Reviewed: June 24, 2024
2
Poor
Terrible rental company. They gave me a broken car, claiming the engine was faulty because I used the wrong fuel.
Tunis
Reviewed: May 26, 2024
4
Average
I mentioned needing to go to Montenegro, Bosnia and Herzegovina, and Croatia. They charged me 150 euros but only processed for Montenegro. As a result, I couldn't enter Croatia. They refunded 100 euros but are yet to process the remaining refund. The car rental company still hasn't handled it. They collected a 450 euro deposit, and it's been half a month without refunding it. This company seems like a small and disorganized outfit.
Tirana
Reviewed: May 11, 2024
10
Excellent
Very satisfied, trustworthy. They are very diligent in following up on issues, making renting a car in a foreign country feel safe. The car was significantly upgraded without additional charges, which is very considerate.
Tunis
Reviewed: January 31, 2024
10
Excellent
Fantastic!! Definitely choose them. The guy is handsome and speaks excellent English!! When returning the car, they will take you to the airport, so no need to worry or rush!!
Tirana
Reviewed: April 9, 2023
All reviews loaded !
Know our privacy policy - you can easily unsubscribe any time!
