MODE Car Rental

Satisfied

The rental store is located at Auckland's Old Railway Station, which is very easy to find with navigation. It's about a 10-minute walk from the CBD. The staff at the store were friendly and provided clear instructions.

Really love this car! It's super cool, very new, and most importantly, it's incredibly easy to drive. The steering wheel is very light. I'm thinking of switching to a RAV4 after returning to my country.

The staff are very friendly just that you'll be forced to buy add-ons to at least reduce the deposit amount by half.

Very satisfied

Great value for money, rented for 9 days. The car had no issues, and it was very affordable.

Very satisfied!

Okay

Convenient and efficient

Satisfied

Had to wait over an hour for the car after getting off the plane! Made five or six calls, but they kept telling us to wait as the car was 'on its way'. In the end, we waited an hour, even though it should have only been a five-minute drive.

Overall service was satisfactory. The car was relatively old, had high fuel consumption, and the air conditioning and engine power were insufficient. Pickup and return processes were convenient.

Mode company provides good overall service quality. The staff at the pickup and drop-off locations are friendly, and the process is quick and convenient without any hidden sales tactics.

Counter staff was particularly efficient. We arrived at the facility with two other families, and rather than make us wait in a line, their three staff served each of us simultaneously-- at a desk where we could sit down. Quick, easy, and friendly.

Satisfied

車両受取時、傷の説明なしにもかかわらず返却時は細かく写真を撮っていた。 ガソリンを1.5m先のスタンドでフルチャージしたにも関わず1km先でしなおせと言われた。 また、飛行機に間に合わない、と何度も伝えてもガソリンを入れ直さないといけない、の一点張り。

Very satisfied, very considerate.

Excellent service, with pickup and drop-off provided. No hidden fees or aggressive insurance sales during the rental process.

Usual good experience at Mode Rentals. Reliable vehicles and helpful staff.

Good value. Helpful staff.