Avis Car Rental with Van

Great location and very convenient to where i Live.

Looking forward to using it again next time.

Satisfied, everything went smoothly.

Convenient and easy to find.

The rental car company offers free shuttle service at Los Angeles Airport, and the staff are incredibly friendly with no upselling. Highly recommended.

There was a small issue. The vehicle booked through the platform was supposed to fit three 24-inch suitcases, but the actual vehicle provided did not have enough space. I had to pay extra to switch cars, which feels a bit like hidden charges. However, the service attitude was excellent.

The front desk service was friendly, explanations were detailed, and the service attitude was excellent.

This time, I rented a Chrysler Pacifica, a 7-seater MPV. It was spacious, comfortable, and in excellent condition, with only about 8,000 kilometers on it—practically a new car. As long as you're not going off-road, this model is perfect for a 5-person trip. The most outstanding feature is that, even with 5 people on board, it can easily fit 5 large 28-inch suitcases, and possibly even 6. The deposit was refunded 3 days after returning the car. Both pickup and drop-off were simple and smooth—just refuel, do a light cleaning of the interior, and you're good to go. There was staff waiting at the drop-off point, and the process was hassle-free.

No hidden charges or unauthorized deductions.

Very convenient.

Returning the car was quick, and the vehicle was in good condition.

Very good.

Very satisfied

The service was great. They start work at 7:00 am, and I had an appointment to pick up the car at 7:30 am. There were two people ahead of me, and the procedures were completed by 7:50 am.

Avis provided excellent service.

The process of picking up and returning the car is very efficient.

Very satisfied

Satisfied with the service, quick handover, and good vehicle condition.

The Fengtai Sena is very spacious for luggage and fuel-efficient.

Very satisfied

Overall, quite satisfactory.

The rental car company's staff were very friendly, highly skilled, and efficient. However, the car I received had a three-cylinder engine with low power. It was slow to accelerate on the highway and nearly stalled on inclines, which was a bit nerve-wracking.

Picked up the car smoothly, the staff was very friendly.

Very satisfied, the service is consistently excellent.

It's acceptable.

Easy to find and pickup was super fast. No insurance upselling at all.

The car was great, disappointed that Avis staff tried to sell an extra for breakdown we had already purchased through QeeQ

Pretty good.

I don't know when the deposit will be refunded.

Supplied Kia Telluride, really happy with the car.

Excellent

Very good.

Very satisfied.

Very good

I refueled the car when exchanging it, and the kind staff reminded me that I paid for the fuel exemption fee and helped me get it refunded. Thumbs up!

Pick-up and drop-off were very convenient and easy to find. The car was in great condition. Overall, very satisfied.

The car was easy to drive, the process of picking up and returning the car was smooth—an excellent experience overall.

Several car rental companies are located together, easy to find.

Extremely satisfied. Initially, I didn't have a Visa card and was about to cancel the booking for a refund, but later adding a second driver resolved the issue.

Short queue time, simple process, convenient car pickup, even if you don't speak English, you can still rent a car.

Waited for an hour on the first day to get the car

Renting was very convenient. The car rental company has a store right at the airport, and the process went smoothly. They briefly introduced whether to purchase full insurance.

Feels great!

Everything was great.

First time renting a car abroad. I visited the area earlier in the morning to check it out. This shop is located at the port, not far from another AVIS store—make sure you don’t mix them up.

The process was simple and hassle-free.

The pickup location was easy to find, and the car provided was a Ford, which was great to drive. The only drawback was that the car would automatically lock with the key inside, leaving us to experience roadside assistance in an area with no signal. We were quite worried at the time, but thankfully Avis staff resolved it quickly without causing too much delay to our trip.

The staff on-site had a very good attitude.

It's quite good, with no upselling at all!

Highly recommended.