Europcar, Kota Kinabalu International Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Europcar - Kota Kinabalu International Airport Information, Car Rental Instructions & Policies

Address

Kota Kinabalu International Airport, Counter No. L1L02 (C16), Arrival Hall 1, Ground Floor, 88000 Kota Kinabalu, Sabah, Malaysia

Telephone

+60 163542178

Pick-up Instructions

The Europcar - Kota Kinabalu International Airport car rental location is in terminal

Please contact the staff to pick you up to Europcar - Kota Kinabalu International Airport car rental when you arrived.

Counter located at arrival hall, near Gate 1.

Drop-off Instructions

Please contact the office +60 163542178 at least 15mins before return to confirm the return location. Wait for the staff near Gate 1.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00	06:30 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Hongkong Driving License in China

hk license

For customers holding original driver’s licenses from ASEAN countries, Hong Kong and Korea, the original license can be used for vehicle pickup, provided the text on the license is clearly visible in English.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

MYR 1000-2500

Theft Insurance Excess:

MYR

Third Party Liability Insurance Excess:

MYR

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Kota Kinabalu Airport

11335 mi from Macara Airport

Railway Stations

1.7 mi from North Borneo Railway

Hotels

Nearby Napzone KKIA by Sovotel

0.8 mi from 3-5BD Kalyca Home Airport

1 mi from Jio Suites Aeropod Medium Quadruple Rooms

Other Landmarks

2.8 mi from Sabah State Mosque

4.4 mi from Atkinson Clock Tower

5.8 mi from Kota Kinabalu Harbor

FIND ME A CHEAP RENTAL

Map view of Europcar Store Location

coordinates: 5.9231 116.051

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 6.5
Vehicle cleanliness: 6.3
Spaciousness: 6.0
Counter staff: 6.2
Pick-up location: 5.4
Drop-off location: 6.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

T.Koh
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Like: Vehicle in good condition and clean. The process of picking up and dropping off was easy and fast.
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E.CHIN
Kota Kinabalu
9.2 /10 Excellent
Reviewed: Thursday, June 19, 2025
Like: Customer representative, Xavier was really helpful in finding out whether I can extend my car lease and helped picked up the car from my hotel.
Dislike: Better signage and direction to the Europcar outlet in KKIA can be improved greatly.
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R.OMAR
Kota Kinabalu
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
Just nice & meet my expectations
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B.Powell
Kota Kinabalu
9.7 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very good car. Xavier who handled our hire was very helpful and pleasant to deal with.
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T.Soh
Kota Kinabalu
5 /10 Average
Reviewed: Thursday, June 19, 2025
i had a rather run down abused car at this location, apart from the bonnet and boot, every other panel had a ding or a dent on it.
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S.Choo
Kota Kinabalu
8.7 /10 Very good
Reviewed: Thursday, June 19, 2025
The MYR1000 deposit collected was not necessary as you have my credit card & can block it just like hotels do.
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Lim Hui Sing
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Europcar newly set in Kota kinabalu , the car is totally a new car ! Everything just smooth , will definitely book again next time
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K.Tang
Kota Kinabalu
7 /10 Good
Reviewed: Thursday, June 19, 2025
You need a office or counter in the airport
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A.SOH
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The car and services were good.
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D.Chan
Kota Kinabalu
7.7 /10 Good
Reviewed: Thursday, June 19, 2025
I was not sent any information that there is NO Europcar counter. I looked for it all over the airport. Eventually I went in tourist office and was told that the Europcar representative is outside the carport at 'pillar 2'. What a complete mess and waste of time. I should be informed of it before at booking stage. The car did nit arrive at the time it was booked. It arrived about 45 mins later!!!
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Y.HOOI CHUN
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Anyting in good conditions
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C.CHAI
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great new car
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CPL
Kota Kinabalu
8.3 /10 Very good
Reviewed: Thursday, June 19, 2025
Car met my needs
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A.Aziz
Kota Kinabalu
6 /10 Average
Reviewed: Thursday, June 19, 2025
Their hotline doesn’t even work. No one pick up the call when i want to send the car and the services from their staff was bad because they didn’t respond well
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Idz
Kota Kinabalu
8.7 /10 Very good
Reviewed: Thursday, June 19, 2025
Great car & in good working condition. Good rate. The pick up took sometime as no one was at the counter (had to call & wait) and later wait for car to be delivered upon finishing the paper work
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scsun
Kota Kinabalu
9.7 /10 Excellent
Reviewed: Thursday, June 19, 2025
Exceeded my expectations. Would be my primary car rental platform in the future.
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Y
Kota Kinabalu
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
The excess for incident happen if not purchase full insurance is high at RM2500, it’s the highest I know from my experience compare to RM90 plus daily rental
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L.Thong
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Ordered 2 cars but just 1 available when I arrive. I need to wait extra 30 mins for the 2 nd one
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K.LIU
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Need to wait extra 30 mins for my car.
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L.Chan
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Staff was helpful to go through the car prior to the collection
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Anonymous
Kota Kinabalu
7.7 /10 Good
Reviewed: Thursday, June 19, 2025
Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.
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Isidore Augustine
Kota Kinabalu
4 /10 Average
Reviewed: Thursday, June 19, 2025
Incorrect pickup location information; there is no counter at the airport. The car was given to me with half a tank of fuel, and I had to return it with the same amount.
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Truda Jones
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great service experience, the car was in excellent condition
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Athena Zechariah
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, June 19, 2025
In June, I couldn't find their store at Kota Kinabalu Airport; they said it was under renovation. However, both pick-up and drop-off were completed at the airport.
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Beverly Meredith
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Excellent
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Merry Lawson
Kota Kinabalu
8 /10 Very good
Reviewed: Thursday, June 19, 2025
The staff were very attentive. They provided free city parking tickets. However, the location was not obvious, and we had to ask for directions several times to find it.
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Megan Marjory
Kota Kinabalu
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Slow repair process
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Shahrin
Kota Kinabalu
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
all good & met my expectation
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Ernest Montgomery
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Picking up and returning the car at the airport is very convenient. Self-driving trips are more suitable for middle-aged and elderly travelers.
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Porter Lindberg(h)
Kota Kinabalu
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The service is efficient, and the pickup and return process is seamless without any delays.
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