Alamo, Zurich Airport Car Rental

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Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Volkswagen Golf
Compact
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Opel Mokka
Small SUV
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Seat Arona
Small SUV
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Nissan Juke
Small SUV
US$ 40/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Polo
Economy
US$ 40/day
Rent a car
- Collision Damage Waiver & TP
Renault Captur
Small SUV
US$ 40/day
Rent a car
- Collision Damage Waiver & TP
MINI Cooper
Economy
US$ 41/day
Rent a car
- Collision Damage Waiver & TP
- Renault Megane
  US$ 54/day
- Renault Kadjar
  US$ 54/day
- Peugeot 3008
  US$ 55/day
Show other 35
Fold up
- Alamo Zurich Airport(ZRH) Jeep Compass Rental
  US$ 57/day
- Alamo Zurich Airport(ZRH) Hyundai i40 Rental
  US$ 57/day
- Alamo Zurich Airport(ZRH) Skoda Octavia Rental
  US$ 57/day
- Alamo Zurich Airport(ZRH) Mercedes-Benz A Class Rental
  US$ 63/day
- Alamo Zurich Airport(ZRH) Opel Insignia Estate Rental
  US$ 67/day
- Alamo Zurich Airport(ZRH) Hyundai i40 Estate Rental
  US$ 67/day
- Alamo Zurich Airport(ZRH) Mazda CX-5 Rental
  US$ 70/day
- Alamo Zurich Airport(ZRH) BMW 3 Series Estate Rental
  US$ 75/day
- Alamo Zurich Airport(ZRH) BMW X3 Rental
  US$ 97/day
- Alamo Zurich Airport(ZRH) Volvo XC60 Rental
  US$ 98/day

Alamo - Zurich Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, FLUGHAFEN ZURICH, ZURICH, 8058, CH

Telephone

+410581220420

Pick-up Instructions

The Alamo - Zurich Airport car rental location is in terminal

You can walk to the counter of Alamo - Zurich Airport car rental.

To pick up your car with Alamo / Enterprise / National, please follow the signs "Mietwagen / Rental Car) which are directing you to the Car Rental Center on Level 1 of the Airport Center. To Return your rental car, please follow the "Abflug / Rental Car Return" signs when approaching Zurich Airport. You can return your car in the "Parking 3" car park where you will find our Alamo / Enterprise / National return cabin.

Drop-off Instructions

Please return the the car rental area of P3. Google map link: https://maps.app.goo.gl/r2ADgput9x3U4Ui89

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Hungary, Luxembourg, Austria, Greece, Germany, Italy, Norway, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Sweden, Netherlands, Portugal, Spain, Bulgaria, Cyprus, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Romania, United Kingdom, Croatia, Liechtenstein

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Belarus, Bosnia and Herzegovina, Moldova, Montenegro, North Macedonia, Russia, Turkey, Ukraine, Kosovo

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-5000 for other car models.

CHF 1500 for Toyota Prado,

CHF 1500 for Kia Stonic,

CHF 1500-5000 for Fiat Egea,Opel Crossland,Opel Insignia Sports Tourer-4wd,

CHF 1500 for Volkswagen Golf,Fiat 500x,

CHF 1500 for Fiat 500,

CHF 1500 for Citroen C3,

CHF 1500 for Ford Fiesta,

CHF 1500 for Volkswagen Golf,

CHF 1500 for Fiat Egea,

CHF 1500 for Grp Q1 - Stw Automatico -,

CHF 1500 for Cupra Leon Sportstourer Sw 1.5 Or Similar,

CHF 1500 for Mini Cooper Cabrio,

CHF 1500 for Suzuki Vitara,

CHF 1500 for Renault Captur,

CHF 1500 for Skoda Octavia,

CHF 1500 for Toyota Corolla,

CHF 1500 for Opel Crossland,

CHF 1500 for 5 2,

CHF 3000 for V60 Cc,

CHF 3000 for Alfa Romeo Stelvio,

CHF 3000 for Seat Taracco,

CHF 3000 for Opel Combo,

CHF 3000 for Skoda Octavia,

CHF 3000 for Volkswagen Caravelle,

CHF 3000 for Kia Sorrento,

CHF 3000 for Volvo V60,

CHF 3000 for Vw Vento,

CHF 3000 for Toyota Proace,

CHF 3000 for Maserati Ghibli,

CHF 3000 for Porsche Macan,

CHF 3000 for Mercedes E-class,

CHF 1500 for W Mercedes A Class,

CHF 1500 for Audi Q3,

CHF 1500 for Opel Grandland,

CHF 1500 for Fiat 500x-4wd,

CHF 1500 for Peugeot E 2008,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper,

CHF 3000 for Mercedes Glc,

CHF 3000 for Benz Vito 4x4--4wd,

CHF 3000 for Volvo V90-4wd,

CHF 3000 for Audi A4 Stw 4x4 Incl Gps-4wd,

CHF 3000 for Opel Insignia Sports Tourer-4wd,

CHF 1500 for Fiat 500x,

CHF 1500 for Kia Sportage,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3,

CHF 1500 for Mini Cooper Se,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Kia Sportage 4x4-4wd,

CHF 3000 for Bmw Ix3,

CHF 1500 for Fiat Egea,Volkswagen Golf,Suzuki Vitara,Fiat 500x-4wd,Renault Captur,Peugeot E 2008,Kia Stonic,Fiat 500x,Mini Cooper Cabrio,Grp Q1 - Stw Automatico -,Cupra Leon Sportstourer Sw 1.5 Or Similar,Mini Cooper Se,W Mercedes A Class,Audi Q3,Ford Fiesta,Citroen C3,Mitsubishi Pajero Sport,Mini Cooper,Skoda Octavia,Renault Captur,Opel Crossland,Suzuki Vitara,Kia Sportage,Opel Grandland,5 2,Toyota Corolla,Toyota Corolla,Fiat 500,Toyota Prado,Kia Sportage 4x4-4wd,

CHF 3000 for Skoda Octavia,Kia Sorrento,Bmw Ix3,Volkswagen Caravelle,Volvo V60,Skoda Superb-4wd,Skoda Octavia,Mercedes E-class,Mercedes Glc,Mercedes E-class Convertible,Benz Vito 4x4--4wd,Volvo V90-4wd,Maserati Ghibli,Tesla Model X,Vw Vento,Porsche Macan,Toyota Proace,Audi A4 Stw 4x4 Incl Gps-4wd,Alfa Romeo Stelvio,Seat Taracco,Opel Combo,V60 Cc,Opel Insignia Sports Tourer-4wd,Tesla Model 3,Bmw X5,

Theft Insurance Excess differs by car model:

CHF 1500 for Toyota Prado,

CHF 1500 for Kia Stonic,

CHF 1500-5000 for other car models.

CHF 1500-5000 for Fiat Egea,Opel Crossland,Opel Insignia Sports Tourer-4wd,

CHF 1500 for Volkswagen Golf,Fiat 500x,

CHF 1500 for Fiat 500,

CHF 1500 for Citroen C3,

CHF 1500 for Ford Fiesta,

CHF 1500 for Volkswagen Golf,

CHF 1500 for Fiat Egea,

CHF 1500 for Grp Q1 - Stw Automatico -,

CHF 1500 for Cupra Leon Sportstourer Sw 1.5 Or Similar,

CHF 1500 for Mini Cooper Cabrio,

CHF 1500 for Suzuki Vitara,

CHF 1500 for Renault Captur,

CHF 1500 for Skoda Octavia,

CHF 1500 for Toyota Corolla,

CHF 1500 for Opel Crossland,

CHF 1500 for 5 2,

CHF 3000 for V60 Cc,

CHF 3000 for Alfa Romeo Stelvio,

CHF 3000 for Seat Taracco,

CHF 3000 for Opel Combo,

CHF 3000 for Skoda Octavia,

CHF 3000 for Volkswagen Caravelle,

CHF 3000 for Kia Sorrento,

CHF 3000 for Volvo V60,

CHF 3000 for Vw Vento,

CHF 3000 for Toyota Proace,

CHF 3000 for Maserati Ghibli,

CHF 3000 for Porsche Macan,

CHF 3000 for Mercedes E-class,

CHF 1500 for W Mercedes A Class,

CHF 1500 for Audi Q3,

CHF 1500 for Opel Grandland,

CHF 1500 for Fiat 500x-4wd,

CHF 1500 for Peugeot E 2008,

CHF 3000 for Skoda Superb-4wd,

CHF 1500 for Mini Cooper,

CHF 3000 for Mercedes Glc,

CHF 3000 for Benz Vito 4x4--4wd,

CHF 3000 for Volvo V90-4wd,

CHF 3000 for Audi A4 Stw 4x4 Incl Gps-4wd,

CHF 3000 for Opel Insignia Sports Tourer-4wd,

CHF 1500 for Fiat 500x,

CHF 1500 for Kia Sportage,

CHF 3000 for Mercedes E-class Convertible,

CHF 3000 for Tesla Model X,

CHF 3000 for Tesla Model 3,

CHF 1500 for Mini Cooper Se,

CHF 1500 for Mitsubishi Pajero Sport,

CHF 1500 for Kia Sportage 4x4-4wd,

CHF 3000 for Bmw Ix3,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from Zurich Airport

Railway Stations

5.1 mi from Main Railway Station Zurich

5.8 mi from Zurich Stadelhofen

Hotels

2.4 mi from ibis Zurich Messe-Airport

5 mi from Bristol Hotel

Other Landmarks

5.7 mi from Paradeplatz

5.8 mi from Bellevueplatz

5.9 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 47.4504 8.5619

Location Images

The Sign

The Rental Desk

Guest Reviews

Total points： 7.8 / 10 Good

Vehicle condition: 2.4
Vehicle cleanliness: 1.7
Spaciousness: 1.6
Counter staff: 2.2
Pick-up location: 1.6
Drop-off location: 1.7
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Z.Hussain
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Like: Easy pick up, easy drop off. Very friendly and knowledgeable staff. I would like to mention Eddie and Nico at Alamo/Enterprise who were absolutely excellent, knew exactly what they were doing, personable and provided great customer service. An asset to the company.
Dislike: Car was dirty on inside and had chewing gum stuck on outside.
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D.Gronna
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Everything went smooth, easy and without any hassle. The car was exactly what I had wanted, small, fuel efficient and perfect for our needs.
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C.Sanpairojanakhajorn
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Good service and good car
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D.Gebru
Zurich
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
The full size wagon I booked online was not available at the time of the pick-up and I was given a full-size car; it was tight for a family of five with luggages. Also, I was not given a fare adjustment for the downgrade. Other than that the booking, pick-up and drop-off experience was excellent.
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Anonymous
Zurich
7.3 /10 Good
Reviewed: Thursday, June 19, 2025
レンタカーを使うに当たっては諸々スムーズで問題なし。ただし、返却後にinvoiceをメールで送ると言われたものの、未だ届いていません。確定額が予約時のものと変わらないかが確認できていません。
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Deepak Kaushik
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The Car was Upgraded for free, The Fuel Tank Was Not Full The Staff Both Sides Were not too good just ok.
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M.Hershkovitz
Zurich
6 /10 Average
Reviewed: Thursday, June 19, 2025
I got a 9 seater and not a 7, I ordered a V class or similar, and I got a not comfortable 9 seater, while the agent said that is what I ordered,
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A.Ali
Zurich
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
If i got my booked car. Volkswagen.
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Ben
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
It was really smooth process. We were given a brand new car too! We were a little bit late for return but the staff were cool about it and didnt charge us a cent. Kudos to them
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A.Blass
Zurich
9 /10 Excellent
Reviewed: Thursday, June 19, 2025
Drop-off was longer than needed since just one agent who did not respect the sequence of arrival.
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P.Shields
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Fabulous friendly staff , great spotless cars , easy to find , easy after hours drop off .
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J.Park
Zurich
8.7 /10 Very good
Reviewed: Thursday, June 19, 2025
i40를 원했는데 그 차가 없어서 다른차를 배정받았는데 대체된차가 i40에 준하는것인지 알수가 없어서 불편했고, 받은 차가 주행중 차량점검이 필요하다는 메시지가 계속 떠서 주행중 불안해서 전화를 했더니 별 문제가 아니라고 했지만 찜찜해서 렌터카 업체에 방문하여 차를 교환해 달라고 했지만 차가 없다고 해서 다음날 다시 방문하여 차를 교환했다. 차량은 잘 점검이 되어 있어야 하겠다.
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Mavis Sandy
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
1. Took the car away early and didn't return it; 2. Multiple contact attempts were ignored; 3. Both parties shifted responsibility without resolution; 4. Poor vehicle quality, had a flat tire and no spare tire; 5. Charged the full amount in advance, but didn't provide a car for the last 5 days, and nobody addressed this issue to date.
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Donahue Rudolph
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Picking up the car at the airport was very convenient, and the vehicle was very new! There were no issues at all! Renting a car was very reliable!
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Omar Hazlitt
Zurich
6 /10 Average
Reviewed: Thursday, June 19, 2025
We arrived late and were greeted by an Asian girl who was very friendly. She upgraded our vehicle for free.
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Florence Tennyson
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very efficient. I already purchased full insurance, and there were no additional sales pitches. They even drew the pick-up and drop-off routes on paper, which was helpful.
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Marico Sheridan
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The process of picking up and returning the car was professional and smooth, very convenient. I booked a manual but got an automatic. The deposit was refunded a few minutes after the car inspection during return.
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Cornelius Gill
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Good service
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Beatrice Juliet
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Renting a car in Switzerland is really convenient. There are clear signs at the airport showing you where the CAR RENTAL area is. Returning the car is also easy with clear signage indicating where to go—just drive back to the airport.
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Jocelyn Thomas
Zurich
4 /10 Average
Reviewed: Thursday, June 19, 2025
I booked a GULF model on the Zuzuche website, but ALAMO informed me that this model was unavailable at pickup and offered a different model instead. They also required a €2000 insurance deposit (even though I had purchased comprehensive insurance on the Zuzuche site). I don't understand why. It's been over ten days since I returned, and the €2000 deposit is still frozen.
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Erin Cissie
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Received a traffic violation locally and had to pay it myself. The rental company does not provide the service to pay it on behalf of customers!
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Devin Gunther
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Arrived early, could pick up the car.
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Sylvia Kelvin
Zurich
6 /10 Average
Reviewed: Thursday, June 19, 2025
We were misled, booked a Passat station wagon but ended up with a smaller, more fuel-consuming, less maneuverable 'American old car,' a Ford. We were told there were no other options and that changing cars would cost extra. Reluctantly, we eventually paid nearly twice as much to switch to a Mercedes GLC.
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Carol Bach
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Picked up the car at noon, not many people in line, waited a bit and it was our turn. Instructions were clear and easy to understand.
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Hugo Bridges
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
I had a flat tire during my trip and called for assistance. It took a long time to resolve and was quite complicated. They could only help me the next day. When I called again to ask questions, their attitude was average.
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Gabriel Frances
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Rented several times, standard experience
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Constance Antoinette
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
No need to queue, good pickup service, average drop-off service attitude
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Sandy Piers
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Didn't want to be persuaded to buy the high-tier insurance from the rental company. They took 1500 Swiss Francs, and it hasn't been refunded to my credit card yet. Other rental companies refund within an hour of return.
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Booth Whittier
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
Booked automatic but got manual.
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Ursula Partridge
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Fairly quick and smooth
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Hogan Vogt
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The car rental process at Zurich Airport was very straightforward, exceeding expectations, taking less than 5 minutes. We also added a second driver. Thumbs up!
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Tiffany Carl
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
They do not accept Chinese driver's license or notarized translation documents from domestic notary offices. They claim to only accept international driving permits.
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Bishop Franklin
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
They failed to inform me in advance that credit cards with the UnionPay logo are not accepted, so I couldn't rent a car. The rental fee has not been refunded yet!
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Barlow Pigou
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Fair
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Elma Ferdinand
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Satisfied
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Phoenix Barnard
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
First time getting the same model as booked
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Meredith Juliana
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
I'm very satisfied with this car rental experience.
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Vivian Crichton
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Great experience! We got a BMW 218D diesel, really smooth drive, and a full tank can last 1000km.
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Edwina Bloor
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The pickup and return processes were smooth, and the location was easy to find by following the airport signs.
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Bard Collins
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied
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Todd Southey
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
Satisfied
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Neil Margaret
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Just returned the car, the process was quite smooth. Now waiting to see how the deposit refund goes.
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Ingrid Fox
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very good
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S.Arora
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The car provided was brand new and very good. Thank you for the same
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Ray Calleja
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
We actually arrived about 1 hour earlier than the time we gave Alamo for pickup. Still, the lady at the desk was so understanding and said she would go and check to see if the car was ready for pickup. She returned within 10 mins and said we could go and pick up the car. The girl at the car park also helped us with showing us the controls of the car since I was not familiar to the model. It was a hybrid automatic. Usually I drive a manual. The quality and condition of the car was superb. It suited our needs perfectly. We were able to load our luggage and leave for our holiday. The same girl met me at drop-off. She checked the car carefully with me and there were no issues and we were able to leave within 5 mins or so. It was ever so smooth.
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Anonymous
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
did charge me fuel, although I filled it completely!
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Oleg
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Jafresi and David were very helpful and very kind. 11 out of 10 for their cooperation.
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N.Stasi
Zurich
7 /10 Good
Reviewed: Thursday, June 19, 2025
Ja
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Luca Gandolla-Schwen
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Alles ist reibungslos verlaufen
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Ogden Gard(i)ner
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The car rental company is great.
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Ryan Malan
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
I booked a Golf, but they switched it to a Renault SUV at the store. The car was in great condition, with just over 30,000 kilometers driven. Picking up and returning the car was convenient, and the service was decent.
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Yedda Murray
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied.
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Katherine Alick
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
The onboard navigation system is excellent, the diesel engine is powerful, and it handles hairpin turns perfectly.
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Chester Yonng
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Satisfied
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Hyman Wilde
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Satisfied
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Rose IV.
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied
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Belinda Alsop(p)
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
When we arrived, they didn’t allow us to pick up the car. After waiting for an hour, they informed us that the reserved car model was unavailable. We then waited another hour and were given a car much smaller than the one we booked, which couldn't even fit three 24-inch suitcases. The car itself was also in poor condition and at least a few hundred dollars cheaper than what we had paid for. The experience was extremely disappointing.
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Gale Stone
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
When I picked up the car, I was given a BMW 320 Touring, which is smaller than the Passat Touring I initially reserved. The trunk couldn't fit three pieces of luggage (the Passat was advertised as being able to fit three pieces). This forced me to upgrade the car. During the upgrade, the staff claimed it would only cost an additional 20 CHF per day with no change to the insurance fee, but the actual charge was 25 CHF per day, plus close to 100 CHF in taxes (which the staff didn't mention). I emailed them, but they insisted it was my fault and said everything had been communicated. When I returned the car and confronted the staff with the order, he dishonestly claimed the charge was 20 CHF per day plus 25 CHF with taxes (the order clearly stated 25 CHF per day and nearly 100 CHF in taxes). Absolutely ridiculous.
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Wright Jasper
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
When I picked up my car, they gave me a BMW 320 station wagon, which is smaller than the Passat wagon I originally booked. The trunk couldn't fit three pieces of luggage as advertised for the Passat, which forced me to upgrade the vehicle. During the upgrade, the staff told me it would only cost an additional 20 CHF per day with the insurance fee unchanged. However, the actual charge was 25 CHF per day plus nearly 100 CHF in taxes (which the staff never mentioned). After emailing them, they blamed me and claimed they had informed me of everything. But when I returned the car and confronted the staff with the order, they lied again, saying it was 20 CHF per day plus 25 CHF in taxes, even though the order clearly stated 25 CHF per day and nearly 100 CHF in taxes. Simply outrageous!
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Eudora Dan
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
After the car accident, both the car rental platform and the rental company shirked responsibility. I had no choice but to passively accept and bear the additional costs during the rental period. Both parties provided completely contradictory feedback, which is unacceptable. It has been two months, and the issue still hasn't been resolved.
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Giles Geoffrey
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
They demanded extra payment to pick up the car.
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Nora Keats
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very good, the car is very new.
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Hayden Johnson
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Pretty good.
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Edison Chamberlain
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Good service attitude.
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Greg Gunter
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Excellent service, the customer support was very helpful.
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Clyde Zephaniah
Zurich
8 /10 Very good
Reviewed: Thursday, June 19, 2025
【Real Experience Renting a Car at Zurich Airport | Lazy Version Summary】 ✅ Pros: 1⃣ Super Convenient Location: The pickup point is directly opposite the airport arrival hall, a 5-minute walk with clear signs. 2⃣ High Service Efficiency: Staff are fluent in English, and the process is completed within 10 minutes, keys handed over directly. 3⃣ Reliable Vehicle Condition: Received a car less than 2 years old, full fuel, clean interior, Swiss car rental quality is trustworthy. ⚠ Notes: ▪ Price Excludes Tax: On-site payment may be about 50% higher than the booking price (e.g., website shows 100 CHF, actual payment around 150). ▪ Be Cautious About Model Upgrades: Avoid being tempted by 'free upgrades' unless necessary, as they might come with hidden tax and insurance costs. ▪ Two Options for Insurance: → Hassle-free: Choose full coverage from the rental company (about 30 CHF extra per day, no need for inspection at drop-off). → Cost-saving: Buy third-party insurance in advance (remember to take videos of the entire car during pickup, especially wheels and windows).
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Kelly Byron
Zurich
2 /10 Poor
Reviewed: Thursday, June 19, 2025
The overall service was poor. The reception staff had a bad attitude and did not explain things clearly. Despite having already purchased the supplementary insurance, the rental staff still forcibly tried to sell additional insurance, which was firmly declined. If the company cannot urgently improve the quality of its personnel, I suggest closing this branch. I travel abroad every year and often rent cars, but this was a bad experience. The service attitude of the ALAMO Zurich rental staff was extremely poor and impatient. They also insisted on pushing additional insurance (even though I had already purchased it when booking). The professionalism of the staff at this branch needs urgent improvement. If this reflects the general quality of staff here, I suggest shutting it down.
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Donald Dickens
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Very satisfied.
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Carl Hobbes
Zurich
4 /10 Average
Reviewed: Thursday, June 19, 2025
The rental company charged arbitrary fees, added an upsell fee, but the actual car model remained unchanged.
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Nicholas Anthony
Zurich
10 /10 Excellent
Reviewed: Thursday, June 19, 2025
Quick and convenient.
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