The speed limits for Thailand are 90 km/h on open roads, 50km/h in towns and 120km/h in motorways unless signs say otherwise.
Hiring a car to drive in Thailand can be very pleasant as highways are well maintained throughout the country. However, when you are driving in the big cities, heavy traffic may make your road trip far more challenging. This brief guide will provide a complete cover-up aiming to help you when planning a trip to Thailand.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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June 18, 2025
Destination: Bangkok
Counter staff were very very unhelpful and refused to release the car as it was booked under and different name and we used a credit card that reflected a slightly different name as our passport. We have rented in so many countries and have never encountered a request that the credit card and to match the passport name! After 45 mins of proving our identity in everyway possible, and only when we asked to speak to their management, did she suggest that we could call QEEQ to change the booking name. QEEQ only took 1 minute to send us a new voucher and we got the car. Yesaway staff has the solution the whole time but they rather spend 45 minutes trying to turn us away. Very bad experience!
View moreJune 17, 2025
Destination: Bangkok
Great service.
View moreJune 17, 2025
Destination: Bangkok
Very satisfied
View moreJune 16, 2025
Destination: Bangkok
Very satisfied
View moreJune 16, 2025
Destination: Bangkok
Overall satisfied, no upselling, recording a video during pickup and return will make the process faster.
View moreJune 15, 2025
Destination: Bangkok
Satisfied
View moreJune 15, 2025
Destination: Phuket
Professional service
View moreJune 15, 2025
Destination: Chiang Mai
The service was excellent, truly outstanding.
View moreJune 15, 2025
Destination: Phuket
Friendly and welcoming service
View moreJune 15, 2025
Destination: Bangkok
Very polite and provides reminders about various precautions.
View moreJune 14, 2025
Destination: Bangkok
The service was excellent, simple, and efficient.
View moreJune 13, 2025
Destination: Chiang Mai
Very satisfied
View moreJune 13, 2025
Destination: Bangkok
Fast service.
View moreJune 13, 2025
Destination: Bangkok
Satisfied! The process is very smooth.
View moreJune 11, 2025
Destination: Bangkok
Very satisfied
View moreJune 11, 2025
Destination: Koh Samui
Very good, the staff will greet you at the airport meeting point with a sign.
View moreJune 10, 2025
Destination: Bangkok
The service was excellent.
View moreJune 10, 2025
Destination: Chiang Mai
Very quick
View moreJune 10, 2025
Destination: Bangkok
I waited for over half an hour before getting the car. The vehicle's condition was average, with over 100,000 kilometers on it and a strong interior odor.
View moreJune 9, 2025
Destination: Phuket
The service attitude is excellent, and responses are very prompt.
View moreJune 9, 2025
Destination: Pattaya
The customer service team is enthusiastic, and communication in English is seamless.
View moreJune 9, 2025
Destination: Chiang Mai
Very good.
View moreJune 9, 2025
Destination: Bangkok
Very satisfied.
View moreJune 9, 2025
Destination: Bangkok
The pickup waiting time was too long. Shouldn't everything be prepared in advance? The car was very old, having been driven over hundreds of thousands of kilometers. It didn't have CarPlay or a phone mount, making navigation very inconvenient.
View moreJune 8, 2025
Destination: Bangkok
Excellent
View moreJune 8, 2025
Destination: Phuket
Very quick and convenient.
View moreJune 8, 2025
Destination: Bangkok
Very satisfied. The car inspection was quick. Booked a Toyota Yaris but got a free upgrade to a Honda Civic. The car was in excellent condition. Drove for 1800 kilometers, and it was very fuel-efficient. Mainly, the overall quality of drivers in Thailand is high, so it wasn't overly tiring to drive.
View moreJune 7, 2025
Destination: Chiang Mai
I rented a Honda City but was given a Toyota Yaris Ativ. The trunk space should be similar to the City. Surprisingly, there was no phone holder in the car, which was very inconvenient. The car's performance was mediocre—going up to a mountain lodge in Suthep, even with the air conditioning on, I almost had to floor the accelerator. It was slightly better with the air conditioning off. The vehicle had many scratches, but fortunately, they were all documented in advance, so there were no disputes.
View moreJune 7, 2025
Destination: Bangkok
Very satisfied, the vehicle is new and clean.
View moreJune 7, 2025
Destination: Chiang Mai
The counter staff and the guy at the car pickup location provided excellent service.
View moreJune 6, 2025
Destination: Phuket
Very satisfied
View moreJune 6, 2025
Destination: Pattaya
Very satisfied. The staff were patient and thorough in their explanations. The car was relatively new and very clean.
View moreJune 6, 2025
Destination: Bangkok
Satisfied
View moreJune 5, 2025
Destination: Chiang Mai
The staff was very friendly during car return and even offered a ride to the airport. The entire process was smooth.
View moreJune 5, 2025
Destination: Koh Samui
The service attitude was excellent.
View moreJune 5, 2025
Destination: Bangkok
The car was new, clean, and fully equipped.
View moreJune 4, 2025
Destination: Bangkok
Satisfied
View moreJune 4, 2025
Destination: Bangkok
It was okay, but I wasn't happy that the sedan I booked was replaced with an old GLC, and it didn't even have CarPlay.
View moreJune 4, 2025
Destination: Phuket
The overall service was good.
View moreJune 4, 2025
Destination: Bangkok
Very satisfied
View moreJune 3, 2025
Destination: Bangkok
I had to wait in line for over an hour and still didn't get the car, which delayed my subsequent plans. I was supposed to return the car by 2 PM on the third day, but I only got the car at 1:50 PM on the first day, resulting in an additional day's charge.
View moreJune 3, 2025
Destination: Phuket
Very convenient.
View moreJune 2, 2025
Destination: Bangkok
Excellent and very convenient.
View moreJune 2, 2025
Destination: Phuket
The counter staff had a terrible attitude. When returning the car, they came up with all sorts of reasons, claiming the car had an odor. Odors are subjective and hard to definitively judge, but the counter insisted on deducting a 5000 THB fee. This is outrageous and unacceptable. They clearly know travelers need to catch their flights after returning the car, yet they chose to ignore customers and delay, risking us missing our flights (I was held up at the counter for nearly an hour). It’s obvious they just wanted to pocket the 5000 THB deposit. This car rental experience was extremely upsetting. I never expected a Thai car rental company to act so unreasonably, blatantly charging unjustified fees.
View moreJune 2, 2025
Destination: Koh Samui
Overall, the service is satisfactory.
View moreJune 2, 2025
Destination: Bangkok
Very authentic.
View moreJune 2, 2025
Destination: Bangkok
Very satisfied, will rent from this company again next time.
View moreJune 2, 2025
Destination: Bangkok
Very satisfied, highly recommend.
View moreJune 1, 2025
Destination: Chiang Mai
Very satisfied.
View moreMay 31, 2025
Destination: Koh Samui
Excellent.
View more