To drive in Saudi Arabia, a valid driver's license from country of residence is required. An International driver's license is highly recommended for anyone live outside Saudi Arabia as some car rental company will require international drivers to present an IDP. Driver's license printed with non Roman Alphabet must present an IDP together with the original driver’s license.
The license should be held for at least 1 or 2 years(according to car rental company) with no major endorsements.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
The person who handed over the car was not the same as the one who received it upon return. I picked up the car at 11 PM and, trusting them, didn’t inspect it thoroughly. When returning the car, they claimed there was a scratch on the hood and blamed it on me, demanding compensation of 800 riyals. Their judgment seemed arbitrary—they decide it’s your responsibility, and that’s it. When returning the car at the airport, I waited for half an hour before someone showed up. The person receiving the car was completely different from the one who handed it over. Since different people have varying understandings of the car’s condition, any discrepancies between the pickup and drop-off inspection forms are automatically deemed the customer’s fault. There was a manager in the group with a rude attitude, though the young lady who finally assisted me was polite. Unfortunately, this didn’t change the fact that I had to pay 800 riyals. Thankfully, I had purchased the full insurance coverage, but I still felt like I was unfairly taken advantage of. Having rented cars for business trips for years, this is the first time I’ve experienced such issues. This feels like a one-time deal, and going forward, none of my company’s employees will use this rental company.
The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!
1. They made me pay for parking when picking up the car, and again when returning it. 2. Double charging issue: I extended my rental from May 5 to May 10 for 5 days, the rental fee had been paid offline, and the full insurance fee was also paid. Despite having fully paid for the extension, they charged me again on my credit card for the same period. Extremely bad experience.
Budget at Riyadh T1 is extremely disappointing. Despite having paid through the platform and presenting the pickup document, I was still forced to make a payment before being allowed to take the car. After nearly an hour of negotiation, I had no choice but to accept. The vehicle provided was not of an equivalent category, significantly smaller, and the air conditioning system was subpar. Be cautious of Riyadh Budget.
Please be cautious and avoid choosing AlUla Budget. If any accidents occur, communication and resolution are nearly impossible—they only demand compensation and then rush you away. Right next door is Lumi, the largest local car rental company in Saudi Arabia; their prices are even cheaper, and I recommend booking directly via their official website.
During the car return process, the staff's attitude was extremely rude, and I was personally threatened, with them claiming they would call the police to detain me and prevent me from leaving. The issue stemmed from a minor scratch, for which they demanded 350 SAR in compensation. After paying with my card, I requested a receipt and pictures to pursue reimbursement later. By then, my flight had arrived, and passengers were already queuing. The staff became visibly impatient and tried to hurry me away. After repeatedly insisting, the staff's behavior turned hostile, saying, 'You must go. If you don’t go, I will not send you.' They later added, 'IF YOU DON’T LEAVE, I WILL CALL THE POLICE TO CATCH YOU, THEN YOU CANNOT LEAVE ANYMORE.'
Afterward, I sought help from the police, but they couldn’t assist as they did not speak English. Airport staff intervened, but the car rental staff insisted I delete any photos, claiming I took them without permission, even threatening me by saying this was illegal.
In the end, I almost missed my flight, and the issue was not resolved. Nearly three weeks have passed, and I still haven’t received the damage photos from the car rental company. Efforts by Zuzuche to mediate have also been unsuccessful, and the insurance claim process hasn’t progressed. Throughout the ordeal, the car rental company has shown no signs of apology.
In El Aura, there are only two car rental companies. I was worried there might be no cars available on-site, so I booked in advance. The advance booking process was quick, and they pre-authorized 2000 riyals. After completing the process, you’ll get a receipt and then head to the parking lot to find the staff and pick up the car. There are no signs in the parking lot, so it took some time to locate the staff. The staff members are sitting inside the cars, which makes them a bit hard to find. The car was quite new, and after the staff checked and registered the car, you’re ready to go.
When picking up the car, it felt unprepared. The car was retrieved from the city, we waited for more than half an hour, the car was very old, had over 50,000 kilometers on it, and the seats were very dirty.
The service throughout was friendly, and there was no excessive upselling of insurance. They merely pointed out that our insurance was inadequate but didn't press further once we mentioned we had purchased it on a domestic platform. One shortcoming, however, was that the staff did not check the tire pressure. After driving for a day, the tire pressure warning light came on. Initially, we thought the tire might be punctured, but upon inspection, it turned out the pressure was too high. After releasing some air and resetting the gauge, everything was fine.
The car provided for pickup was an Elantra, and its condition was quite good. It has low fuel consumption, making it completely sufficient for travel around Riyadh without adding mileage. Most parking spots are in free parking lots.
The provided vehicle had all four tires worn out. One of them, the front right tire, was damaged and had to be replaced, costing 160 SAR (approximately 320 RMB). When informed at the repair shop, the rental company dismissed it, saying it was not a big deal, leaving the issue for the next renter. Truly disappointing.
Overall, very satisfied. The only issue was the document process for picking up the car, which took 20 minutes and was slower than in China. Everything else was great.
Very dissatisfied. Upon return, they nitpicked and claimed the underside of the car was scratched by flying sand and stones, insisting on a charge of 115 SAR. They also deducted the deposit twice, each time 2000 SAR.
Can you believe it? Renting a car in Riyadh, the capital, with all the necessary procedures completed, took over 3 to 4 hours! Having to pay a deposit of 2500 SAR was acceptable, but they took almost from 11 PM to nearly 3 AM to finish processing and hand over the car! Every time someone came by, the staff stopped working just to chat with them! It's more horrifying than 'lightning's 'hahaha'! And if you think that's the end, the real nightmare comes later. When returning the car, we handed the keys to the staff inspecting the car in the parking lot, completed all procedures at the counter, confirmed multiple times that everything was fine, and then left. However, when I went to rent another car in the next city, they told me I hadn't returned the keys! I requested the staff to make a phone call to confirm, but they directly refused and told me to make the call myself. After much effort, I contacted them through the rental platform, and they finally acknowledged it was a misunderstanding. Yet, renting again took another three hours!
The experience was quite good. I took the only sedan available to a place known as the Edge of the World. The roads were manageable, though the washboard surface required driving at a slower pace.
The vehicle broke down, and no one answered the phone when I called. The car was parked at my apartment in Jeddah, and it wouldn't start. I tried calling the rental company, but no one answered, leaving me to figure it out on my own. Luckily, there are many helpful people in Saudi Arabia. A kind person inspected the car and told me the battery was low. They drove me to buy a jumper cable set for 40 SAR. With the battery from their own car, we jump-started mine, and the issue was resolved.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
June 13, 2025
Destination: Riyadh
The person who handed over the car was not the same as the one who received it upon return. I picked up the car at 11 PM and, trusting them, didn’t inspect it thoroughly. When returning the car, they claimed there was a scratch on the hood and blamed it on me, demanding compensation of 800 riyals. Their judgment seemed arbitrary—they decide it’s your responsibility, and that’s it. When returning the car at the airport, I waited for half an hour before someone showed up. The person receiving the car was completely different from the one who handed it over. Since different people have varying understandings of the car’s condition, any discrepancies between the pickup and drop-off inspection forms are automatically deemed the customer’s fault. There was a manager in the group with a rude attitude, though the young lady who finally assisted me was polite. Unfortunately, this didn’t change the fact that I had to pay 800 riyals. Thankfully, I had purchased the full insurance coverage, but I still felt like I was unfairly taken advantage of. Having rented cars for business trips for years, this is the first time I’ve experienced such issues. This feels like a one-time deal, and going forward, none of my company’s employees will use this rental company.
View moreJune 11, 2025
Destination: Jeddah
The Budget at the airport is fine, always pretty good. The car was brand new with only 1000 kilometers. However, when I returned the car at a location in the city, the staff was indifferent and had a bad attitude. Also, after I returned the car, they didn't update the system in time, so it still showed that the car was being rented. This caused issues when I tried to rent another car, because one passport and one visa can only rent one vehicle. It took me two hours to sort it out. The city location was irresponsible. Bad review!
View moreMay 30, 2025
Destination: Riyadh
They provide pick-up service, and the staff's attitude is excellent!
View moreMay 26, 2025
Destination: Riyadh
1. They made me pay for parking when picking up the car, and again when returning it. 2. Double charging issue: I extended my rental from May 5 to May 10 for 5 days, the rental fee had been paid offline, and the full insurance fee was also paid. Despite having fully paid for the extension, they charged me again on my credit card for the same period. Extremely bad experience.
View moreMay 26, 2025
Destination: Jeddah
Satisfied.
View moreMay 25, 2025
Destination: Riyadh
Budget at Riyadh T1 is extremely disappointing. Despite having paid through the platform and presenting the pickup document, I was still forced to make a payment before being allowed to take the car. After nearly an hour of negotiation, I had no choice but to accept. The vehicle provided was not of an equivalent category, significantly smaller, and the air conditioning system was subpar. Be cautious of Riyadh Budget.
View moreMay 25, 2025
Destination: Riyadh
Thumbs up to Xiaohan! Excellent service! Attentive and patient!
View moreMay 23, 2025
Destination: Jeddah
Good.
View moreMay 16, 2025
Destination: AlUla
Please be cautious and avoid choosing AlUla Budget. If any accidents occur, communication and resolution are nearly impossible—they only demand compensation and then rush you away. Right next door is Lumi, the largest local car rental company in Saudi Arabia; their prices are even cheaper, and I recommend booking directly via their official website. During the car return process, the staff's attitude was extremely rude, and I was personally threatened, with them claiming they would call the police to detain me and prevent me from leaving. The issue stemmed from a minor scratch, for which they demanded 350 SAR in compensation. After paying with my card, I requested a receipt and pictures to pursue reimbursement later. By then, my flight had arrived, and passengers were already queuing. The staff became visibly impatient and tried to hurry me away. After repeatedly insisting, the staff's behavior turned hostile, saying, 'You must go. If you don’t go, I will not send you.' They later added, 'IF YOU DON’T LEAVE, I WILL CALL THE POLICE TO CATCH YOU, THEN YOU CANNOT LEAVE ANYMORE.' Afterward, I sought help from the police, but they couldn’t assist as they did not speak English. Airport staff intervened, but the car rental staff insisted I delete any photos, claiming I took them without permission, even threatening me by saying this was illegal. In the end, I almost missed my flight, and the issue was not resolved. Nearly three weeks have passed, and I still haven’t received the damage photos from the car rental company. Efforts by Zuzuche to mediate have also been unsuccessful, and the insurance claim process hasn’t progressed. Throughout the ordeal, the car rental company has shown no signs of apology.
View moreMay 16, 2025
Destination: Jeddah
The car had issues upon pickup and there were no spare vehicles available, so we had no choice but to cancel the rental.
View moreMay 12, 2025
Destination: Riyadh
Very satisfied, contact person Xiao Han handled everything promptly and effectively.
View moreMay 11, 2025
Destination: Dammam
I always rent cars from Budget. The service is great, hassle-free, and efficient!
View moreMay 10, 2025
Destination: Jeddah
The staff provided professional service, were patient, and didn't show any annoyance. Everything was handled efficiently!
View moreMay 10, 2025
Destination: AlUla
In El Aura, there are only two car rental companies. I was worried there might be no cars available on-site, so I booked in advance. The advance booking process was quick, and they pre-authorized 2000 riyals. After completing the process, you’ll get a receipt and then head to the parking lot to find the staff and pick up the car. There are no signs in the parking lot, so it took some time to locate the staff. The staff members are sitting inside the cars, which makes them a bit hard to find. The car was quite new, and after the staff checked and registered the car, you’re ready to go.
View moreMay 9, 2025
Destination: AlUla
Very satisfied
View moreMay 4, 2025
Destination: AlUla
The first one right after customs, very easy to find.
View moreApril 27, 2025
Destination: Riyadh
Great service, well-maintained vehicles, quick response, highly recommended!
View moreApril 27, 2025
Destination: Riyadh
Satisfied
View moreApril 26, 2025
Destination: Riyadh
Smooth communication
View moreApril 25, 2025
Destination: Riyadh
Unreasonable charges, duplicate charges, no response.
View moreApril 22, 2025
Destination: Jeddah
I wasn't planning to leave a review, but what happened during the car return process made me so upset that I felt compelled to share.
View moreApril 18, 2025
Destination: Jeddah
Very satisfied
View moreApril 16, 2025
Destination: Dammam
Overall satisfied, but spent quite a while finding the drop-off location and waited a long time for the pickup.
View moreApril 15, 2025
Destination: Riyadh
The brakes on this car have some issues. Hopefully, the store can resolve this quickly.
View moreApril 9, 2025
Destination: Riyadh
Car was fantastic, brilliant drive, staff were excellent, polite accommodating. Excellent service
View moreApril 4, 2025
Destination: Jeddah
It was okay, but the staff failed to find that I had already paid the full rental fee, which seemed unprofessional.
View moreApril 3, 2025
Destination: Jeddah
Everything was great
View moreMarch 28, 2025
Destination: Ha\'il
When picking up the car, it felt unprepared. The car was retrieved from the city, we waited for more than half an hour, the car was very old, had over 50,000 kilometers on it, and the seats were very dirty.
View moreMarch 26, 2025
Destination: Riyadh
The service throughout was friendly, and there was no excessive upselling of insurance. They merely pointed out that our insurance was inadequate but didn't press further once we mentioned we had purchased it on a domestic platform. One shortcoming, however, was that the staff did not check the tire pressure. After driving for a day, the tire pressure warning light came on. Initially, we thought the tire might be punctured, but upon inspection, it turned out the pressure was too high. After releasing some air and resetting the gauge, everything was fine.
View moreMarch 21, 2025
Destination: AlUla
Satisfied
View moreMarch 14, 2025
Destination: Jeddah
24-hour service, very convenient.
View moreMarch 13, 2025
Destination: Riyadh
The car provided for pickup was an Elantra, and its condition was quite good. It has low fuel consumption, making it completely sufficient for travel around Riyadh without adding mileage. Most parking spots are in free parking lots.
View moreMarch 13, 2025
Destination: AlUla
There were many people renting cars, but we had prepaid through QEEQ, so the car pickup was fast.
View moreMarch 4, 2025
Destination: Jeddah
Perfect score
View moreMarch 3, 2025
Destination: AlUla
Added insurance without informing! Currently filing a claim. Long wait times and slow processing with poor efficiency.
View moreFebruary 25, 2025
Destination: Tabuk
The provided vehicle had all four tires worn out. One of them, the front right tire, was damaged and had to be replaced, costing 160 SAR (approximately 320 RMB). When informed at the repair shop, the rental company dismissed it, saying it was not a big deal, leaving the issue for the next renter. Truly disappointing.
View moreFebruary 20, 2025
Destination: Dammam
Very satisfied
View moreFebruary 16, 2025
Destination: Riyadh
Overall, very satisfied. The only issue was the document process for picking up the car, which took 20 minutes and was slower than in China. Everything else was great.
View moreFebruary 14, 2025
Destination: Riyadh
The service is acceptable.
View moreFebruary 12, 2025
Destination: Jeddah
Quite satisfied, the car was in good condition.
View moreFebruary 12, 2025
Destination: AlUla
Very dissatisfied. Upon return, they nitpicked and claimed the underside of the car was scratched by flying sand and stones, insisting on a charge of 115 SAR. They also deducted the deposit twice, each time 2000 SAR.
View moreFebruary 8, 2025
Destination: Jeddah
Pretty good, but Middle Eastern people generally tend to work in a leisurely manner.
View moreFebruary 7, 2025
Destination: AlUla
Very satisfied
View moreFebruary 7, 2025
Destination: AlUla
Very satisfied. The counter is right outside El Olra Airport, easy to find, and the car was in excellent condition. Overall, very satisfied.
View moreFebruary 4, 2025
Destination: Riyadh
Can you believe it? Renting a car in Riyadh, the capital, with all the necessary procedures completed, took over 3 to 4 hours! Having to pay a deposit of 2500 SAR was acceptable, but they took almost from 11 PM to nearly 3 AM to finish processing and hand over the car! Every time someone came by, the staff stopped working just to chat with them! It's more horrifying than 'lightning's 'hahaha'! And if you think that's the end, the real nightmare comes later. When returning the car, we handed the keys to the staff inspecting the car in the parking lot, completed all procedures at the counter, confirmed multiple times that everything was fine, and then left. However, when I went to rent another car in the next city, they told me I hadn't returned the keys! I requested the staff to make a phone call to confirm, but they directly refused and told me to make the call myself. After much effort, I contacted them through the rental platform, and they finally acknowledged it was a misunderstanding. Yet, renting again took another three hours!
View moreFebruary 4, 2025
Destination: Riyadh
The experience was quite good. I took the only sedan available to a place known as the Edge of the World. The roads were manageable, though the washboard surface required driving at a slower pace.
View moreFebruary 3, 2025
Destination: Medina
The staff's English proficiency is poor, but everything else is quite good.
View moreFebruary 2, 2025
Destination: AlUla
Overall pretty good
View moreJanuary 27, 2025
Destination: Riyadh
Good, the entire process went smoothly and was relatively convenient. I'll choose this one again next time.
View moreJanuary 16, 2025
Destination: Jeddah
The vehicle broke down, and no one answered the phone when I called. The car was parked at my apartment in Jeddah, and it wouldn't start. I tried calling the rental company, but no one answered, leaving me to figure it out on my own. Luckily, there are many helpful people in Saudi Arabia. A kind person inspected the car and told me the battery was low. They drove me to buy a jumper cable set for 40 SAR. With the battery from their own car, we jump-started mine, and the issue was resolved.
View more