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Last updated on: December 23, 2025
57Rental Locations
29Airport Locations
Map View of Car Rental Locations in San Jose
EC Rentacar
9.0/10
Costa Rentacar
8.0/10
Europcar
8.5/10
ADOBE
10.0/10
Budget
8.3/10
Avis
6.8/10
Enterprise
7.9/10
Keddy by Europcar
8.3/10
Alamo
9.1/10
JUMBO
10.0/10
Flexways
9.3/10
Hertz
10.0/10
MEX
10.0/10
GREEN MOTION
7.2/10
PAYLESS
8.8/10
Reviewed: December 13, 2025
After exiting immigration at San Jose Airport, there was a staff member holding a sign in the waiting area. Once they confirmed our names, they called a colleague to pick us up. The rental office is close to the airport, and the staff handling the paperwork and car inspection were great. You can add an extra driver to the booking; at first they weren’t very clear that the second driver needed extra insurance, so there was a bit of misunderstanding about that, but everything else was excellent. The staff at the return location were friendly, careful, and processed everything quickly, then drove us back to the airport. They gave us a Hyundai Tucson 4WD, which was much better than the car we originally booked. It was very new, clean, and a pleasure to drive.
Reviewed: September 27, 2025
The efficiency of picking up and returning the car was okay, but we had to wait quite a long time at the airport, and they also tried to sell us their insurance.
Reviewed: November 15, 2024
Picking up and dropping off the car was very convenient. The car was a bit old, but this type of car is common in the area.
Reviewed: October 22, 2024
Very good, minor scratches from tree branches were not charged in the end.
Reviewed: September 18, 2019
Waited almost 2 hours. Car fuel cap didn’t open. Needed service on first day. Piece of crap car.
Reviewed: December 22, 2024
It was a brand new vehicle, but a lot to desire when you demand power from the engine , this specific model lacks power.
Reviewed: January 12, 2023
Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.
Reviewed: March 4, 2020
Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.
Reviewed: March 1, 2024
Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.
Reviewed: April 30, 2019
Waited over an hour to collect the car, so they need more staff to deal with this. The drop off was very efficient though and staff member very efficient. We got a better car than booked, so that was nice.
Reviewed: October 9, 2024
The service was decent, but it's hard to imagine the car having a more basic power and configuration.
Reviewed: April 10, 2019
the broken car was replaced by a bigger and better one. loss of time is recovered.
Reviewed: December 16, 2022
Car was in good condition. Pick up and drop off very smooth.
Reviewed: January 10, 2020
On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!
Reviewed: October 18, 2017
Like: I like how quick and easy was to make reservations and the verall customer service experience!
Dislike: N/A
Reviewed: February 3, 2023
Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained. The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.
Reviewed: January 5, 2023
Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that
Reviewed: March 31, 2020
Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.
Reviewed: October 21, 2019
It's okay, not as good as last time, there's been a decline. Service enthusiasm increased after giving a tip.
Reviewed: May 20, 2019
I thought Lenny was incredibly helpful and he made the whole process extremely easy. Thank you!!
Reviewed: May 1, 2019
The counter staff was very slow on pick up. Really frustrating when we wanted to get on the road. It took about an hour.
Reviewed: June 28, 2019
The van was perfect for the group of 10 to get us from the airport to the hotel and around the town of San Jose and the surrounding areas. The staff at Payless was very helpful and customer service was excellent.
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