CAR RENTAL REVIEWS ON GOLDCAR IN TOULOUSE

Goldcar at Toulouse Airport fell very short of our expectations. The lady at the Goldcar desk had only one mission, and that was to get us to buy extra insurance. I politely advised her that since I held an Excess Car Insurance policy I felt I was fully covered and did not need anything extra. She was insistent that this would not be enough and that without a payment of at least €138 (more than the cost of the car hire itself!) we would be worse off. She used the most incredible scaremongering tactics to try and get us to buy into the unnecessary insurance. In 30 years of hiring cars I have never experienced such dreadful and unprofessional behaviour at a car rental company. The pick-up process took a very long time as the lady went on and on about how much we'd have to pay if we didn't take the extra insurance. She was clearly annoyed that we did not take her "advice". The whole experience was dreadful. I would not have expected to deal with a company like Goldcar having booked my rental car via EasyRentCars.

Super smooth & Easy collection and drop-off as always!

Super smooth booking as always!

Great convenient location so close to the airport, smooth drop off and fly.

Smooth as always and money saved again with price drop, fabulous!

The worst experience I never had in my life during 40 years of intensive business trip as a CEO. To be fair, I had the opportunity to work with GOLDCAR and it was okay, so I donl;t want to blame GOLDCAR. But my last experience was with an agent named AMAL. It was terrible experience, she forced me to subscribe to extra insurance that I don't need (My car insurance in the US covers my rental cars and I have an extra insurance with my AMEX). She threatened me not to give me a car and when I started calling Easyrentcars she decided to give me the car that already paid for and then she threatened to blacklist me with the support of her colleague (I don't remember his name). Guys, avoid to deal with this lady, she is arrogate, no experience ... she is terrible!... pick another agent.

So far, I have been using Easyrentcars service several time and I have been satisfied every single time. The App is simple, easy to use, straight forward and no strings attached!! Very happy with Easyrentcars service.

All good, no problems, deposit was a bit harsh!

Acceptable, but they do not recognize third-party insurance. To upgrade to full coverage, you must purchase a new policy and cannot just pay the difference.

Not really. Headlights very ooor in car especially in bad weather conditions. Too many hidden extras to pay. We will not be using gold car again In the future.

Staff were not that helpful and the car was dirty inside

Great site and experience. Especially the auto-rebook

Smooth as always!

Perfect rental again!