Good experience the car

Overall, we were quite satisfied with the process from car pick-up to usage, with minimal contact with the rental company. During the rental period, a few issues arose. Although the QEEQ platform contacted us promptly and tried to resolve them, many problems were still directly resolved by us with the rental company. The QEEQ app didn't contribute significantly to problem resolution. Additionally, the vehicle information displayed on the app was not comprehensive. Details like the size and other aspects of the vehicle, although it indicated it could seat 7 people, lacked a detailed description of the overall size, interior space, and vehicle power.

When I went to pick up the car, I noticed that many rental counters were closed. It was 4 pm, and maybe they had left early because there were no reservations. The Suria counter had someone waiting solely for me!

Car was a Altis 2.0 litre which was bigger than the average 1.8 litre capacity.

Should give more discount.

Good service.

Reliable

Was replace with an old Toyota Innova even though the booking picture show is a new Toyota Innova. The car has gear and brake problem.

Wish there is a way the car rental company will provide the actual car or similar new condition based on the booking made.