RIP off by gold car got wose over time used them a Lest ten + times in 2019 as I live in Portugul

Counter staff were completely unhelpful and rude. Will never use them again.

They sting you for additional insurance. I thought this was included in the price and had to pay more than the cost of the car rental when we got there!

Be careful of added expenses they will try to add. On collection there was a long queue and the staff were in no hurry so it took over an hour. Also be careful of the toll roads in Portugal, Goldcar give you very little info on this on collection. My car had an error light on, I told them about it but they didn’t seem to care.

Was very happy with vehicle condition as it was new car just 1400 km. At pick up counter was kind of mis guided about additional insurance stuff. It felt like they are trying to force sale additional insurance. Otherwise overall it was very good experience.

Best price car hire though with first rental discount. Very for money. Definitely recommend.

Dislike: I felt the Portuguese staff took advantage of my tiredness and I was sold something i didn’t need.