The staff at the pickup location was very enthusiastic. It was my first time driving, and they even took a short ride with me to explain the precautions.

The pick-up and drop-off process was smooth and efficient. The car had spacious interiors and was comfortable. Although the car was not very new, the value for money was excellent. Very satisfied.

The staff contacted us two days in advance. As soon as we walked out of the airport, we saw the staff, and we were ready to start our trip within 5 minutes.

The service attitude was excellent! We were added on WeChat in advance, and before arriving in Langkawi, someone contacted us regarding car pickup arrangements, such as the handover location. When we landed in Langkawi, the rental company staff were already waiting outside the terminal. After inspecting the car, a cash deposit of a few hundred ringgit was required, so it's best to carry 200–300 Malaysian ringgit in cash just in case.

Both customer service and the car rental staff were very friendly and attentive.