The staff claimed they recorded a video of the car windows and took photos, but when switching the car, they required us to provide evidence of existing scratches on the vehicle. Make sure to take comprehensive photos of the entire car, including the undercarriage and windows. Since we picked up the car at night, our photos of the windows weren't clear, and they pointed out a small white spot on the glass. Please thoroughly record videos and take multiple clear photos as evidence.

Both the pickup and drop-off processes were very smooth. The staff was quite friendly and didn't try to create any trouble. However, the car was very old. Even though it had only 70,000 kilometers, it felt like it was falling apart. That said, cars on Egyptian roads are generally in poor condition, so ours might have actually been decent in comparison.

نعم هذه الشركة لا يوجد عندها مكتب سيارات بالمطار يأتي الموظف لاستقبالكم بالمطار والتواصل معك بالجوال وقد تجده وقد لا تجده وايضا الاحظ عليه محاولت أخفاء عيوب السيارة لتحاسب عليها ما لم تنتبه له

لا يوجد .........الا عدم الاهتمام بالعميل بعد انهاء الاجراء في تسليم السيارة حيث يوجد بعض المشاكل في التسليم

The deposit refund is too slow, they said it would take 45 days.

The entire experience was very bad. If you need to rent a car in Cairo, be extremely cautious with this company. The fee calculation was confusing, and it was unclear if the issue was with the car rental company or the platform. At pickup, the staff claimed they had not received the rental payment and requested to charge the card again, along with a $2000 deposit. This resulted in us double-paying both the car rental company and the platform. Additionally, the staff aggressively promoted a $500 insurance and stated they were unaware of the insurance we purchased through the platform.