We got flat tyre on 2nd day and thought of changing it to spare by ourselves but tools are not provided in the car. They sent a mechanic over and change the tyre for us without additional charge. Thank you for the wonderful service.

Deposit no credit card. Cash for deposit.

Well done.

Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly.
Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.

Like: Prompt service
Dislike: I reserved a relatively new Persona but was given an old Honda City instead.

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.