The staff in Croatia speak good English and have a great attitude. Communication is smooth and they can help solve problems.

Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.

Cheapest prices around. Good communication via email

The car boot wasn't as big as we had been led to believe. We'd booked a Mini Van | Citroen C3 Aircross or similar which should fit 3 large cases, and instead were given a Peugeot 2008 which has a much smaller boot (100L smaller). Luckily we only had to drive 20 mins from the airport to our accommodation so managed with one case wedged on the back seat between the children. On the plsu sisde the car seemed to be brand new.

Hard to locate the counter and staffs and they are always not at the counter. Car is given different range despite booked the medium range and the car space is small. The GPS is not functioning well and they shouldn’t give up customer. Now I have to pay for it and it is not very useable. They should have advise that we can use our iPhone and map over the car screen. The sign for Keddy is so small that we almost couldn’t find the counter in the airport. Instead we see Eurocar sign at the counter.

The car was better than expected, but the 'fuel policy' wasn't as booked. I was looking specifically and booked "full to full" - and i had to accept "same to same" with small amount of fuel which as you know-is totally unfair, as at the end client leaves more fuel than he got- or he pays hundred+ Euros for leaving less.. I was told by the stuff that if i don't like it- I can just walk away with no car. How nice.