Great! This store is located in the Golden Triangle area. I read the reviews in advance and found Subway easily, which led me to the store. At pickup, the staff asked the driver to sign several times. I was worried it was for extra sales, but later proved unnecessary. The staff were very nice, although their English had a strong Malay accent, making it a bit hard to understand. They tried their best to explain. I guess it's because my English isn't very good.

Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.

Competitive price and reasonable search website

So far everything is smooth and the process is simple.

Best price and system.

Staffs are very accommodating and English language is easy to understand

Very easy to book

HAWK staff was courteous and very helpful