Very satisfied

Overall very satisfied; the car pickup process was smooth. On the way to the hotel, the left mirror hit a road barrier, and there was a small scratch on the car body. The rental company took the car for assessment the day before return and provided a free ride to the airport the next day. The compensation was reasonable, and they provided a receipt from the repair shop.

Like: I am renting Toyota Innova, never expected i can get a new model, clean and comfort. My family member love the car condition so much.

Like: Smooth handover. Great communication between Akmal and I.
Dislike: The aircon is not very cooling despite blasting them. But its only a minor issue. Other than that, fantastic!

Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.