Drive On Holidays AEROPORTO LISBOA Review: Pickup/Drop-off Very good, Cleanliness Pleasant, Customer Service Exce......

C.da Silva

Portugal

Reviewed: Thu, Jun 20, 2019

About Drive On Holidays: 7.0 /10

The customer services is great there. That is why I rented from them again this time. However, the car I was given this time was not is great shape. I had to return it after the first day because the engine light went on. Thankfully I was close by to return it and they were great at helping me switch vehicles.

About QEEQ: 7.0 /10

Economy | Volkswagen Polo or similar

1 days rental

Relevant Reviews on Drive On Holidays AEROPORTO LISBOA

Lucien Belle

Portugal

1 days rental

Reviewed: Sat, Nov 9, 2024

About Drive On Holidays: 4.0 /10

The queue time was quite long.

About QEEQ: 8.0 /10

Steward Jenkin(s)

Portugal

1 days rental

Reviewed: Sun, Aug 18, 2024

About Drive On Holidays: 10.0 /10

I took a taxi to get there, and there were a lot of people in line. There were many service counters, but I waited for an hour to get the car. The service attitude was good. The first car had an issue with the tire, and it was replaced immediately after I pointed it out.

About QEEQ: 10.0 /10

Uriah Hemingway

Portugal

1 days rental

Reviewed: Thu, Jul 4, 2019

About Drive On Holidays: 2.0 /10

Waited over two hours for the car. The car was in poor condition with an engine noise and under-inflated tires. Almost the entire car had scratches and dents. They tried to charge me a fine for a missing air pump during the return. They refuse to address any issues until you're almost out of time for your flight.

Baron Gresham

Portugal

1 days rental

Reviewed: Wed, Aug 23, 2023

About Drive On Holidays: 2.0 /10

It's been a long time since I returned the car, and I still haven't received an explanation from customer service about the 66 euros charge! Additionally, the large deposit has yet to be refunded, seriously impacting my subsequent expenditures. Poor service.