SURIA Kuala Lumpur International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Bernie Faraday

Malaysia

Reviewed: Mon, Dec 5, 2022

About SURIA: 2.0 /10

It was clearly stated that the car should be returned with a full tank, but when I picked it up, the fuel level was very low. Since I was not familiar with the area, I missed a gas station and had to look around frantically. I found one eventually, but it was closed. I was worried about running out of gas and it took me almost an hour to find another station.

SURIA

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

1 days rental

Relevant Reviews on SURIA Kuala Lumpur International Airport

Jane Pullan

Malaysia

1 days rental

SURIA

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Mon, Jul 29, 2024

About SURIA: 10.0 /10

Very satisfied, no hidden charges.

About QEEQ: 10.0 /10

Hilda Freeman

Malaysia

1 days rental

SURIA

Kuala Lumpur International Airport(KUL)

Kuala Lumpur

Malaysia

Reviewed: Tue, Jan 30, 2024

About SURIA: 8.0 /10

Overall, we were quite satisfied with the process from car pick-up to usage, with minimal contact with the rental company. During the rental period, a few issues arose. Although the QEEQ platform contacted us promptly and tried to resolve them, many problems were still directly resolved by us with the rental company. The QEEQ app didn't contribute significantly to problem resolution. Additionally, the vehicle information displayed on the app was not comprehensive. Details like the size and other aspects of the vehicle, although it indicated it could seat 7 people, lacked a detailed description of the overall size, interior space, and vehicle power.

About QEEQ: 8.0 /10