Very satisfied

The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.

Very easy process.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

Everything was easy and fast.

Is honest staff handle all this, and some tolerable situation accepted. They are friendly.