Even during working hours, it's difficult to get someone to answer the local office phone.

The staff at the counter and garage were very friendly, and the process was quick.

Did not inform about changing to snow tires, got a ticket in Norway.

Great service. The ignition had an issue, but the rental location had a repair workshop and fixed it immediately.

The car exceeded my expectations. I really like to use Hertz. Hertz is my preferred company for sure. Expensive because I normally arrive outside normal work hours, (wish it was a little cheaper then I could visit my cabin more often) but I always receive an excellent vehicle and the service is always excellent.

Ease of booking. Didn't notice any price drop. But I'm sure I had an upgrade of car.