There is no store at the airport, but there is a dedicated person at the airport to assist with car pick-up, which is very convenient.

I truly appreciated the warm one-on-one service. Even though there's no counter at the airport, two staff members delivered the car directly to the airport, which was very thoughtful. After confirming whether I had purchased QEEQ insurance, they didn't push any additional insurance, which was clear and straightforward. They also informed me that if any accidents occurred in the city, I could call them for free assistance, although I didn't need this service. The car was new, and after we returned it, the staff even took us directly to a shopping mall, saving us the hassle of taking a shuttle bus.

There were professional staff to greet us right after getting off the plane. After checking the paperwork, the car was handed over immediately. Very convenient.