Reliable car with fast and convenient pick up and return process

There was a dedicated staff member to assist, making it easy to find.

I booked a four-cylinder Saga but was given a three-cylinder Bezza of a different model. We had a lot of people and luggage on this trip, and the three-cylinder car was really underpowered! Also, I booked insurance at the time of reservation, but the rental company kept insisting we hadn't. We ended up buying another one because we didn't want to risk it, even though it wasn't expensive, it was still a bit annoying.

The car was in good condition, and the delivery guy was very considerate. He helped point out any scratches and recorded them on the contract. Malaysians drive fast, especially on the highway where the average speed is around 150 km/h. If you're concerned, you can upgrade your insurance when picking up the car. It's cheap and gives peace of mind, just in case.

Everything was easy and the car was nice and new. Only comments were the wipers were bad and the wiper fluid was empty. (And you'll need those often in KL)

At first I was lost on looking for the Gosocar person because Gosocar do not have a service counter at KLIA. Called the number provided and was politely directed to a Mr Mehbooz, who was actually waiting for my arrival. The vehicle picked up process went smoothly and I was on my way after about 20 minutes.

Made my booking with ease.