Excellent customer service

The service was good. I requested delivery to my hotel, and the staff delivered it for free, upgrading the vehicle to a Nissan.

We initially agreed to pick up the car at Langkawi Airport, but after taking a ferry to Langkawi, the rental company helped me coordinate the time and arranged for me to pick up the car at Kuah Town. The service was excellent.

The car was upgraded for free for better. Didn't find at arrival tha man who had to meet me but just call and in 4 minutes we found 3ach other. Car picked up at airport arrival and dropped off at same place. Very easy. Car in very good condition. Air condition worked super. Advice this company!

Very good service.the price fo my car had been dropped down and easyrentcars recalculate total amount and refund me the difference. Very good, never seen that in other services. Give a 5 star!

The car rental experience was exceptional. Before me reaching the Airport the provider contacted me promptly and was waiting at the landmark. Car was delivered right in front of Arrival gate at the Airport & explained the procedure. Car fuel was full & the vehicle was in good condition. He helped me by sharing the Gas station location and any queries I had. Even during the drop, it was Hazle free! Car was like my own for the 4 days I booked. I'll definitely use this service next time when needed without any doubt.

Like: Very quick and easy to find the staff. Friendly staff as well and answered my calls fast and friendly. Car in good condition and drove smoothly.
Dislike: The only issue is that the car had some minor electronic issues. Car Key battery not working so have to lock manually. Handbrake indicator was constantly on even after releasing the handbrake. Also at the beginning there was a minor mix up and almost was given someone else's car.