Beware of the 1200€ for deposit, taken immediately on your credit card

Take a ticket and join a long queue, then charge extras left right and centre. A rip off.

Took over an hour to get the car, upgraded the insurance when booking then was sold another insurance upon picking the car up, too many companies involved and I feel like I’ve been ripped off. Won’t be returning.

It wasn't ACE but Goldcar. I felt like i was made to take out full insurance. There were dents around the car and the number plate looked like it has been badly damaged. It was not a pleasant experience. I will be using a proper hire car firm in future like Hertz.

The car was very beat up and the guy handing over the keys said he didnt cxare what state it was brought back in. The car stunk of spilt alcohol and there was a hole in the front divers carpet. It drove okay although there was no radio reception. Later found that the aerial had been broken off. Next day with my wheels turned outwards I realised the two front tyres were badly worn and probably illegal. I looked in the boot for the spare, but there was none. I could not find any details on the booking paperwork for a number to phone. Very disappointed, the rental was not cheap but I was given a third rate /unroad worthy car

5 minute wait,staff were very efficient and helpful...

Easy to book,no hassle...