Great

We were upgraded without request to a Renault Capture which was quite roomy, and powerful, but also economical. It handled very well. However, the GPS was not completely up to date, so we wound up several times in dead ends. Overall, we were very pleased with the car especially for the price. The staff also were very efficient, and did not try to press insurance packages on us. We would definitely rent from OK Cars again.

It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.

Completely dishonest. There was a scratch on the rim, can't say for sure it was me or if it already was there, and they were going to charge me over 500 euros. It was explained to me that because the car had a sport package, I just wanted a basic cheap car, the rim was expensive. Not believing the employee I asked to see the breakdown of the cost, all of a sudden the price was 200 euros plus a bunch of hidden fees, such as a 60 euro administration fee?! well this is happening, he is talking in Portuguese to his co-worker and I can not understand what they are talking about. I really feel like I got swindled. DO NOT use - there are a lot of different car rental companies that you can use

They were fine

Car was great, price was dirt cheap, counter staff were all nice. Location was very difficult to find and it took a long time for the shuttle to take us back to the airport while we were in a time crunch.