Quick checkout/ checkin but more clarity needed

C.Dodanis

Portugal

Reviewed: Sat, May 29, 2021

About Centauro: 9.0 /10

Process very smooth and fast especially drop off but need to spend more time to explain with more clarity charges and payments taken not clearly explained to me. CS not very accommodating if you dont book directly with company,wanted to extend my rental period but within 24 hour period but wouldnt do it and would charge a penalty and another full days charge. Took payment for toll and fuel deposit immediately when could have taken a pre authorisation as with the insurance.

About QEEQ: 9.0 /10

Everything excellent all questions answered early and concisely will continue using platform but will think twice about hiring from Centauro.

Mini | Fiat 500 or similar

6-day rental

Relevant Reviews on Centauro in Portugal

Sylvia Kelvin

Portugal

1 days rental

Reviewed: Mon, Aug 7, 2023

About Centauro: 4.0 /10

The car was quite good and relatively new, but the service was full of issues. Although their attitude in person was okay, I still haven't received my bill. The deposit refund is slow, charges are not transparent, and I was forced to buy local insurance. Even though I refueled the car before returning it and their staff said the deposit would be returned within 48 hours, I haven't received any bill and can't get reimbursement.

A.Boucher

Portugal

21-day rental

Compact | Citroen C4 Cactus or similar

Reviewed: Fri, Jul 29, 2022

“Bien”

About Centauro: 9.0 /10

Nous avons attendu presque 1heure à l’aéroport pour avoir la navette. Mais une fois sur place, tout a été plus rapide.

About QEEQ: 10.0 /10

Parfait

P.Cummins

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Mon, Jul 15, 2019

About Centauro: 6.7 /10

We had to get a taxi to the pick up location due to the number of people waiting at airport for the bus and then had to queue for 2.5 hours to pick up the car. It was terrible!