Easy and simple

The overall experience was excellent. Shiying was very enthusiastic and answered all questions. Harry explained the traffic rules very patiently and thoroughly!

Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again. Car provided was vey clean inside.

Booking platform was easy to use.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

Once we had met up with the contact it was very straight forward. Difficult to identify the representative at first.

It was fine. Easy to navigate.

Bob was on time and very helpful. On the third day we left the key inside while taking our toddler's stroller and the car autolock kicked in. Bob managed to help at no extra cost. Thank you.