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Search for EPTA Car Rentals in Langkawi

Disappointed with the vehicle delivery

Reviewed: Thu, Feb 7, 2019
About EPTA: 5.7 /10
At the last hour, we were told that the car, Innova was not avail instead we were being offered with Avanza (paid for Innova). Fuel was not full. Told us they will deliver the Innova on the following day which we had to follow up. Innova was sent to our hotel but the car was definitely not to the expectation. Very poorly maintained. Fuel was empty and we had to fill up ourselves just like the Avanza. The car key and remote was simply unbelievable (pls refer photo)
Toyota Innova image
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Mini Van | Toyota Innova or similar

Relevant Reviews on EPTA Epta Car Rental & Tours Sdn. Bhd. (LGK)

Khan

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Mini Van | Toyota Innova or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Thu, Jul 18, 2019
“Poor experience. Felt I was mis sold the car hire and was then blackmailed into ‘upgrading’”
About EPTA: 5.3 /10
Very rude and unprofessional staff. One of the staff members was almost threatening and I was about to call the police. Vehicle in shabby condition damaged and dented exterior and shabby interior. AC hardly working despite engine running for 35 min. I was blackmailed into accepting an ‘upgrade’ to a vehicle of exactly the same spec but newer and with a working AC but was charged extra in cash. Second driver not added as per booking.

Mr. Bala

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Mini Van | Toyota Innova 2011-2014 or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Tue, Apr 30, 2019
“Excellent Service - both EPTA and Easyrentcars.com”
About EPTA: 10.0 /10
Upon arrival we waited almost 40mnt to get our car as due to jam during that time (LIMA). The 1st car we got we were not very happy as the staff inform us to keep an eye on the car temperature. As I'm travelling with elderly and kids I was worried if the car stop mid way and so informed the staff to get me a replacement. Within 1 hour, the staff managed to get a replacement car and it was brand new and super clean. Bravo to the staff for working on my request so fast and really appreciate it.
About QEEQ: 9.0 /10
Simple and easy

P.robinson

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Compact | Nissan Almera or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Wed, May 23, 2018
“Good value car hire”
About EPTA: 9.4 /10
Like: Car brought to airport and picked up, no problems, would recommend
Dislike: Nothing

V.Vernik

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Compact | Honda City or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Apr 30, 2018
“Awsome”
About EPTA: 10.0 /10
Like: Easy to book, get exactly what you hired and even had people meet me at the airport. So easy and efficient, will use again and again.
Dislike: Nothing!

Chan

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Compact | Perodua Axia or similar
EPTA
Langkawi International Airport(LGK)
Langkawi
Malaysia
Reviewed: Mon, Dec 18, 2017
“Overall is good”
About EPTA: 10.0 /10
Like: We arrived 2 hours earlier than the estimated time, but still can get the car within 30 mins.

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