Kudos to Samavest!

Very satisfied. Staff member Hou was very responsible and informed me about driving precautions in Langkawi, helping me get familiar with driving a right-hand drive car in advance. All my questions were promptly answered, giving me great peace of mind. The entire trip in Langkawi went smoothly. Definitely deserving of a five-star rating and the highest praise.

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.

People were friendly and very easy to deal with. The process couldn’t have been simpler. Please replace the two bald front tires — not very safe on wet roads.

Like: Samavest gave us a bigger car despite Perodua Axia which was promised earlier. We have requested to change our drop off venue to Kuah Jetty and they are happy to do that. The person in charge was highly responsive when I told him/her the time I need to drop off the vehicle.
Dislike: We have some issues with the brake. It functioned properly but we heard some screeching whenever we use the brake.

Like: Having a car in Langkawi is so much convenient. You can travel to any part of the island without any worry of too much baggage of the next taxi would have cost too much.
Dislike: If the car provide would have some sort of a phone holder for easier navigation and safety reason.