Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Like: Efficciency of the site, easy to select a car with options. NO SURPRISE on the price. A very good surprise!!!! I'll contact them again for my next trip. Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Large car rental companies provide professional service. There was a bit of a queue when picking up the car at the airport location, but returning the car was incredibly smooth. You simply park the car, an employee takes a quick look around the vehicle (30 seconds), and then confirms the payment is done. You can leave right away.
Owned by Europcar (collected from the Europcar desk), so a fast and professional service (not pushy for optional extras) - couldn't have been happier & the little Fiat 500 was fun to drive. Being located in the airport at Faro made if a much faster experience than other off-site companies.
About QEEQ:9.0/10
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Europcar Viana do castello
Dislike: At the counter people weren't waiting us. Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
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