Hertz, Tromsoe Car Rental

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Tromsoe Information, Car Rental Instructions & Policies

Address

SAMUEL ARNESENGATE 5,TROMSOE,9008,NO

Telephone

+4748262000

Pick-up Instructions

Please contact Hertz on +47 4826 2000 in advance to confirm the pick-up location and method.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -14:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	07:00 -16:00	09:00 -14:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Norway

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

NOK 32/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NOK 130/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Sweden, Denmark, Iceland

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Greece, Finland, Germany

Please contact the car rental company in advance regarding your cross-border travel plans, and inquire about the applicable fees at the rental counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ukraine, Uzbekistan, Yemen, Armenia, Israel, Iraq, Bulgaria, Croatia, Hungary, Qatar, Kyrgyzstan, Kazakhstan, Turkmenistan, Turkey, Egypt, Tajikistan, Serbia, Latvia, Czech Republic, Moldova, Morocco, Slovakia, Slovenia, Georgia, Saudi Arabia, Poland, Bosnia and Herzegovina, Estonia, Belarus, Kuwait, Lithuania, Jordan, Romania, Azerbaijan, Oman, United Arab Emirates, North Macedonia, Lebanon, Montenegro, United Kingdom

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Skoda Kodiaq Mercedes C 180 Avantgarde E Class V90 Cc Awd-4wd Volvo V90 Awd-4wd Y6 Volvo Xc90 4x4 Aut.-4wd	Italy

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

NOK 8000-40000 for other car models.

NOK 12000 for Nissan Townstar,Peugeot E 2008,Toyota Proace City,Fiat Doblo,Caddy 3m3 4x4-4wd,Kia Forte,Skoda Kodiaq,Hyundai Tucson,Peugeot 5008 5+2 Seats,Octavia Sw 4x4--4wd,Volkswagen Id4,Mercedes C 180 Avantgarde,Volvo V90 Awd-4wd,Y6 Volvo Xc90 4x4 Aut.-4wd,3 Standard Plus,S5 Audi E Tron,Mercedes C Class Estate,Toyota Rav4 4x4--4wd,Volkswagen Passat,V2 Mine Equip 4wd Landcruiser-4wd,

NOK 20000 for Toyota Proace 6m3,Vw Crafter 15m3,Ford Transit Jumbo,Vw Caravelle, Mercedes Vito,Ford Transit 350l,

NOK 9500 for Nissan March,Ford Focus,Yaris Cross 4x4-4wd,Ford Focus,Argo Onix Gol,Vauxhall Corsa E,Chevrolet Aveo,Hyundai Elantra,Duster Kicks,Description Not Available--4wd,Toyota Aygo,

NOK 9500 for Nissan March,

NOK 9500 for Ford Focus,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Nissan Townstar,

NOK 20000 for Toyota Proace 6m3,

NOK 12000 for Peugeot E 2008,

NOK 9500 for Argo Onix Gol,

NOK 12000 for Toyota Proace City,

NOK 12000 for Fiat Doblo,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Kia Forte,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Vw Crafter 15m3,

NOK 9500 for Vauxhall Corsa E,

NOK 9500 for Chevrolet Aveo,

NOK 9500 for Hyundai Elantra,

NOK 9500 for Duster Kicks,

NOK 9500 for Description Not Available--4wd,

NOK 12000 for Hyundai Tucson,

NOK 12000 for Peugeot 5008 5+2 Seats,

NOK 12000 for Octavia Sw 4x4--4wd,

NOK 12000 for Volkswagen Id4,

NOK 12000 for Mercedes C 180 Avantgarde,

NOK 12000 for Volvo V90 Awd-4wd,

NOK 12000 for Y6 Volvo Xc90 4x4 Aut.-4wd,

NOK 9500 for Toyota Aygo,

NOK 12000 for 3 Standard Plus,

NOK 12000 for S5 Audi E Tron,

NOK 20000 for Ford Transit Jumbo,

NOK 20000 for Vw Caravelle, Mercedes Vito,

NOK 12000 for Mercedes C Class Estate,

NOK 12000 for Toyota Rav4 4x4--4wd,

NOK 20000 for Ford Transit 350l,

NOK 12000 for V2 Mine Equip 4wd Landcruiser-4wd,

Theft Insurance Excess differs by car model:

NOK 20000 for Toyota Proace 6m3,Vw Crafter 15m3,Ford Transit Jumbo,Vw Caravelle, Mercedes Vito,Ford Transit 350l,

NOK 9500 for Nissan March,Ford Focus,Yaris Cross 4x4-4wd,Ford Focus,Argo Onix Gol,Vauxhall Corsa E,Chevrolet Aveo,Hyundai Elantra,Duster Kicks,Description Not Available--4wd,Toyota Aygo,

NOK 9500 for Nissan March,

NOK 9500 for Ford Focus,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Nissan Townstar,

NOK 20000 for Toyota Proace 6m3,

NOK 12000 for Peugeot E 2008,

NOK 9500 for Argo Onix Gol,

NOK 12000 for Toyota Proace City,

NOK 12000 for Fiat Doblo,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Kia Forte,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Vw Crafter 15m3,

NOK 9500 for Vauxhall Corsa E,

NOK 9500 for Chevrolet Aveo,

NOK 9500 for Hyundai Elantra,

NOK 9500 for Duster Kicks,

NOK 9500 for Description Not Available--4wd,

NOK 12000 for Hyundai Tucson,

NOK 12000 for Peugeot 5008 5+2 Seats,

NOK 12000 for Octavia Sw 4x4--4wd,

NOK 12000 for Volkswagen Id4,

NOK 12000 for Mercedes C 180 Avantgarde,

NOK 12000 for Volvo V90 Awd-4wd,

NOK 12000 for Y6 Volvo Xc90 4x4 Aut.-4wd,

NOK 9500 for Toyota Aygo,

NOK 12000 for 3 Standard Plus,

NOK 12000 for S5 Audi E Tron,

NOK 20000 for Ford Transit Jumbo,

NOK 20000 for Vw Caravelle, Mercedes Vito,

NOK 12000 for Mercedes C Class Estate,

NOK 12000 for Toyota Rav4 4x4--4wd,

NOK 20000 for Ford Transit 350l,

NOK 12000 for V2 Mine Equip 4wd Landcruiser-4wd,

NOK 2000 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.6 mi from Tromsoe Airport

Hotels

0.5 mi from Enter St.Elisabeth Hotel

0.5 mi from MV Quest Tromsø

0.5 mi from Nordic Host Luxury Apts - Mellomveien 37

Other Landmarks

0.7 mi from The Arctic Cathedral

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 69.647237 18.96008

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Christ Austen
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Good, the staff explained all the important details.
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Darcy Hill
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Very satisfied, the process is convenient
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Delia Jonathan
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
The staff had a good attitude. However, the gasoline car we booked was unavailable, and they gave us a Volkswagen electric car instead. We've never driven an electric car in our home country, but the staff explained how to charge it. Overall, it was a good experience.
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Vicky Donne
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
The pickup experience was satisfactory, but during the drop-off, one staff member was providing service while another was idle and drinking water. Their process was quite confusing.
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Eve Walpole
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
The entire pickup and return process was self-service, which was very convenient.
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Kyle Amelia
Tromso
8 /10 Very good
Reviewed: Monday, August 11, 2025
The condition of the car was excellent, and the pick-up and drop-off process at the airport branch was very convenient.
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Nathaniel Kell(e)y
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Pickup and drop-off were both very quick.
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Bard Collins
Tromso
2 /10 Poor
Reviewed: Monday, August 11, 2025
Initially, I rented a Volvo XC60, but upon arriving at the store, they said the car was unavailable, and the entire model series was not available either. I was forced to downgrade to a lower-tier model, and they first gave me a Mazda CX-3. However, its trunk couldn't fit our luggage (2 large 28-inch suitcases and 2 small 20-inch ones). Later, we went back to the store to negotiate ourselves, and they replaced it with a RAV4.
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Ivan Keppel
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Great service.
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Gladys Sainsbury
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Very satisfied in all aspects.
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Robert Field
Tromso
10 /10 Excellent
Reviewed: Monday, August 11, 2025
Helpful guidance
Read More >