Hertz, Bergen Minde Car Rental

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Bergen Minde Information, Car Rental Instructions & Policies

Address

MINDE ALLE 39,BERGEN,5068,NO

Telephone

+4755292500

Pick-up Instructions

When the Hertz counter is unattended, please use the self-service kiosk: Start by verifying your identity through a credit card (equipped with a microchip and a 4-digit PIN) and a driver's license; no other forms of verification are accepted. The credit card must be the same as the one used during the reservation and registered under the main renter/driver's name. The driver's license must be in Roman characters and of the same dimensions as a credit card. Ensure that the credit card has sufficient balance to cover the deposit. Retrieve the keys from the self-service kiosk and enter the code sent after electronically signing the rental contract.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -16:00	07:00 -16:00	09:00 -14:00	09:00 -14:00	07:00 -16:00	07:00 -16:00	07:00 -16:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 75 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

EU Driving Licence

For local renters, you need to bring:

Full driver's license issued in Norway

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

NOK 32/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

NOK 130/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

To be confirmed

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

To be confirmed

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

To be confirmed

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
Sweden, Denmark, Iceland

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Greece, Finland, Germany

Please contact the car rental company in advance regarding your cross-border travel plans, and inquire about the applicable fees at the rental counter.

Must-not:

Taking rental cars to following countries is not allowed:
Ukraine, Uzbekistan, Yemen, Armenia, Israel, Iraq, Bulgaria, Croatia, Hungary, Qatar, Kyrgyzstan, Kazakhstan, Turkmenistan, Turkey, Egypt, Tajikistan, Serbia, Latvia, Czech Republic, Moldova, Morocco, Slovakia, Slovenia, Georgia, Saudi Arabia, Poland, Bosnia and Herzegovina, Estonia, Belarus, Kuwait, Lithuania, Jordan, Romania, Azerbaijan, Oman, United Arab Emirates, North Macedonia, Lebanon, Montenegro, United Kingdom

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Skoda Kodiaq Volvo Xc60 Mercedes Cla Shooting Brake Bmw 5 Series Touring Volvo V90 4x4--4wd Volvo Xc90	Italy

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

NOK 8000-40000 for other car models.

NOK 12000 for Nissan Townstar,Volkswagen Id3,Ford Custom,Caddy 3m3 4x4-4wd,Toyota Corolla,Skoda Kodiaq,Ford Kuga,Opel Insignia Sportstourer,Skoda Octavia Estate,Volkswagen Id4,Volvo Xc60,Volvo V90 4x4--4wd,Volvo Xc90,Tesla Model 3,Description Not Available-electric,Subaru Outback Wagon,Toyota Rav4 4x4--4wd,Subaru Outback,V2 Mine Equip 4wd Landcruiser,

NOK 20000 for Renault Master 10m3,Vw Crafter 15m3,Transit Jumbo 143m3,Citroen Jumpy,Iveco Daily 12m3,

NOK 9500 for Audi Au Q2 2.0tdi 150cv,Fiat Egea,Yaris Cross 4x4-4wd,Kia Ceed Estate,Renault Clio,Vauxhall Corsa E,Volkswagen Jetta,Peugeot 308, Hyundai I30 Automatic Or Similar,Vw T-roc,Description Not Available--4wd,Kia Rio,

NOK 9500 for Audi Au Q2 2.0tdi 150cv,

NOK 9500 for Fiat Egea,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Nissan Townstar,

NOK 20000 for Renault Master 10m3,

NOK 9500 for Kia Ceed Estate,

NOK 12000 for Volkswagen Id3,

NOK 9500 for Renault Clio,

NOK 12000 for Ford Custom,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Toyota Corolla,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Vw Crafter 15m3,

NOK 9500 for Vauxhall Corsa E,

NOK 9500 for Volkswagen Jetta,

NOK 9500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

NOK 9500 for Vw T-roc,

NOK 9500 for Description Not Available--4wd,

NOK 12000 for Ford Kuga,

NOK 12000 for Opel Insignia Sportstourer,

NOK 12000 for Skoda Octavia Estate,

NOK 12000 for Volkswagen Id4,

NOK 12000 for Volvo Xc60,

NOK 12000 for Volvo V90 4x4--4wd,

NOK 12000 for Volvo Xc90,

NOK 9500 for Kia Rio,

NOK 12000 for Tesla Model 3,

NOK 12000 for Description Not Available-electric,

NOK 20000 for Transit Jumbo 143m3,

NOK 20000 for Citroen Jumpy,

NOK 12000 for Subaru Outback Wagon,

NOK 12000 for Toyota Rav4 4x4--4wd,

NOK 20000 for Iveco Daily 12m3,

NOK 12000 for V2 Mine Equip 4wd Landcruiser,

Theft Insurance Excess differs by car model:

NOK 20000 for Renault Master 10m3,Vw Crafter 15m3,Transit Jumbo 143m3,Citroen Jumpy,Iveco Daily 12m3,

NOK 9500 for Audi Au Q2 2.0tdi 150cv,

NOK 9500 for Fiat Egea,

NOK 9500 for Yaris Cross 4x4-4wd,

NOK 12000 for Nissan Townstar,

NOK 20000 for Renault Master 10m3,

NOK 9500 for Kia Ceed Estate,

NOK 12000 for Volkswagen Id3,

NOK 9500 for Renault Clio,

NOK 12000 for Ford Custom,

NOK 12000 for Caddy 3m3 4x4-4wd,

NOK 12000 for Toyota Corolla,

NOK 12000 for Skoda Kodiaq,

NOK 20000 for Vw Crafter 15m3,

NOK 9500 for Vauxhall Corsa E,

NOK 9500 for Volkswagen Jetta,

NOK 9500 for Peugeot 308, Hyundai I30 Automatic Or Similar,

NOK 9500 for Vw T-roc,

NOK 9500 for Description Not Available--4wd,

NOK 12000 for Ford Kuga,

NOK 12000 for Opel Insignia Sportstourer,

NOK 12000 for Skoda Octavia Estate,

NOK 12000 for Volkswagen Id4,

NOK 12000 for Volvo Xc60,

NOK 12000 for Volvo V90 4x4--4wd,

NOK 12000 for Volvo Xc90,

NOK 9500 for Kia Rio,

NOK 12000 for Tesla Model 3,

NOK 12000 for Description Not Available-electric,

NOK 20000 for Transit Jumbo 143m3,

NOK 20000 for Citroen Jumpy,

NOK 12000 for Subaru Outback Wagon,

NOK 12000 for Toyota Rav4 4x4--4wd,

NOK 20000 for Iveco Daily 12m3,

NOK 12000 for V2 Mine Equip 4wd Landcruiser,

NOK 2000 for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

6.5 mi from Bergen Airport

Other Landmarks

1.3 mi from Vilvite - Bergen Science Centre

1.8 mi from St. John's Church

2.1 mi from Tourist Office Bergen

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 60.36482 5.34328

Guest Reviews

Total points： 6.0 / 10 Average

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Woodrow Jenny
Bergen
2 /10 Poor
Reviewed: Sunday, May 4, 2025
The staff at the Bergen rental office were quite nice, and we didn't face any issues when returning the car. However, the next afternoon we received an email notifying us of multiple unknown damages to the car. During the four days of rental, there were no accidents or collisions at all. Receiving such a notice made us feel deceived. We emailed them the next day, but a week passed without any response. After returning to Taiwan, we emailed the service offices in Norway, Sweden, Finland, and Denmark, and only then did we receive a reply saying, "We have received your email." There was no information on how they would handle the situation. This is terrible!
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Delia Jonathan
Bergen
2 /10 Poor
Reviewed: Sunday, May 4, 2025
Promised a Mercedes but got a Kia instead. Staff insisted it was the same category, but the difference is huge! The drop-off point was terrible, didn't see a single staff member. Had to park the car myself and return the keys to a store 300 meters away, and had to queue with others returning their cars. No luggage carts around the parking area either. Thankfully, I checked in my luggage at the airport first before returning the car, otherwise Hertz would have made it a nightmare!
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Dunn Raphael
Bergen
6 /10 Average
Reviewed: Sunday, May 4, 2025
The staff were friendly, but the card they brought couldn't complete the authorization. I had to go back home to get another card, which wasted a lot of time. It's best to be well prepared in advance.
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Elmer Frederick
Bergen
10 /10 Excellent
Reviewed: Sunday, May 4, 2025
The car pickup was quite fast, with no extra fees. The car model is not large; the trunk can hold two carry-on suitcases and one 28-inch suitcase. If you have a lot of luggage, it can only accommodate two people. If the luggage is moderate, three people should be fine.
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Frank Milton
Bergen
10 /10 Excellent
Reviewed: Sunday, May 4, 2025
Overall pretty good. I booked a Yaris Cross Hybrid and got the same model. The mileage was around 10,000 km, and the car was in good condition. When picking up the car, the staff was in the store. The contract clearly marked any existing scratches on the vehicle, so if you find scratches not listed in the contract during your inspection, you can just take photos with your phone (as phone photos have timestamps to serve as evidence). Returning the car was also fast—you simply park the car and hand over the keys. During the pickup process, the staff only asked once if I needed insurance, and they didn’t try to push it further when I declined. One thing to note is that the staff will confirm your email and phone number with you. If you booked through QEEQ, the email and phone provided will belong to QEEQ, but don't worry—any issues will be communicated through the platform.
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