Alamo, London Stansted Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - London Stansted Airport Information, Car Rental Instructions & Policies

Address

CAR RENTAL VILLAGE, COOPERS END ROAD, LONDON STANSTED AIRPORT, ENG, CM24 1SJ, GB

Telephone

+441279211729

Pick-up Instructions

The Alamo - London Stansted Airport car rental location is in terminal

Exit the Main Terminal where you'll find the Car Rental Village bus stop. Take the bus to the Car Rental Village, where you'll find the rental car counter inside the rental building.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -20:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	08:00 -20:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

25 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

EU Driving Licence

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

For local renters, you need to bring:

Full driver's license issued in United Kingdom

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Show More Austria Belgium Croatia Czech Republic Denmark France Germany Italy Netherlands Poland Slovakia Slovenia Spain Switzerland Portugal Ireland	GBP 325 per rental

European Travel Coverage is required to drive from the UK mainland to Ireland or mainland Europe. 72h advance notice and branch approval are required. Only credit card payments accepted. Not valid for Premium, Luxury, or Executive cars. Fee: £325; £27 for NI to ROI. Non-UK license holders may face extra checks.

Depending on car models, bringing rental cars to below countries would cost differently:

Representative Car Models	Countries	Charges
Ford Custom Kombi	Ireland	GBP 300 per rental

Customers who collect a vehicle from the UK mainland and wish to drive within mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA. In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage. European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country. The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200 for Suzuki Swift Dzire,Chevrolet Lacetti,Fiat Egea,Renault Captur,Vauxhall Corsa,Kia Picanto,Vauxhall Corsa,Vauxhall Corsa,Chevrolet Spark,Peugeot 208,Volkswagen T-roc,Peugeot 308,Kia Picanto,Toyota Aygo Or Similar,Volkswagen Passat,Alfa Romeo Stelvio,Vauxhall Insignia,Opel Insignia,

EUR 1350 for Renault Master,Ford Galaxy,Volkswagen Sharan,Renault Kangoo,Chrysler Town And Country,Peugeot 5008,Vauxhall Vivaro,Ford Transit-custom,Volkswagen Caravelle,

EUR 1400 for Compact Elite,Audi Q2,

GBP 2000 for other car models.

GBP 2000 for Compact Elite,Audi Q2,Leaf 500e Icon Mini Cooper,Bmw Ix3,Land Cruiser,Dodge Durango,Ford Galaxy,Volkswagen Sharan,Volkswagen T-roc,Peugeot 308,Mg 4,Rav 4 Hybrid,Vauxhall Grandland X,Toyota Rush,Dacia Duster,Peugeot 5008,Mercedes E-class,Mercedes E Class,Tesla Model Y,Bmw X5 Xdrive Hybride,Ford Custom Kombi,Toyota Proace,Audi A6 E-tron,Bmw 5 Series,Bmw 5 Series,E Class,Mercedes C-class,Tesla Model Y,Chevrolet Tahoe,Volkswagen Passat,Skoda Octavia,Alfa Romeo Stelvio,Vauxhall Insignia,Opel Insignia,Mercedes-benz Eqb,Standard,Ford Kuga,Kuga With Towbar,Volkswagen Caravelle,Tesla Model Y,Mercedes S-class,Mercedes S-class,Volvo Xc40,Range Rover Sport,

GBP 1500 for Ora Funky Cat,Fiat Egea,Hyundai Ioniq,Fiat Egea,Fiat 500l,Renault Captur,Vauxhall Mokka,Compact,Suzuki Vitara,Kia Stonic,Vauxhall Corsa,Kia Picanto,Peugeot E-208,Toyota Yaris Hybrid,Chevrolet Spark,Peugeot 208,Toyota Aygo Or Similar,

GBP 1500-2000 for Renault Master,Renault Kangoo,Iveco Daily,Mercedes Sprinter,Ford Luton Van,Vauxhall Vivaro,

Theft Insurance Excess differs by car model:

GBP 1500-2000 for Renault Master,Renault Kangoo,Iveco Daily,Mercedes Sprinter,Ford Luton Van,Vauxhall Vivaro,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 mi from London Stansted Airport

26.6 mi from London Luton Airport

27.5 mi from London City Airport

Railway Stations

28.1 mi from Woolwich Arsenal

28.9 mi from London Liverpool Street Station

29.1 mi from St Pancras Station

Hotels

28.9 mi from Clayton Hotel City of London

30.1 mi from Boutique Tower Bridge Apartment

30.5 mi from Thistle Trafalgar Leicester Square

Other Landmarks

28.1 mi from Limehouse

29.5 mi from Tower Of London

29.5 mi from Tower Bridge

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: 51.881895 0.251294

Guest Reviews

Total points： 4.5 / 10 Average

Vehicle condition: 1.2
Vehicle cleanliness: 1.0
Spaciousness: 1.2
Counter staff: 0.7
Pick-up location: 1.2
Drop-off location: 0.5
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

Mauricio Tarazona
London
8 /10 Very good
Reviewed: Sunday, August 10, 2025
When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???
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Zebulon Lena
London
8 /10 Very good
Reviewed: Sunday, August 10, 2025
Not bad
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Kama Boswell
London
2 /10 Poor
Reviewed: Sunday, August 10, 2025
The car rental company refused to provide a replacement car after an accident, asking us to return the car early and rent a new one, and it’s still unclear whether the fees for the remaining days will be refunded! QEEQ said the chance is slim! Additionally, two fees were deducted for the car damage, and I haven’t recovered the extra amount yet!! Please ask QEEQ to help contact the car rental company, their efficiency is astonishingly slow!
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Virgil Ted
London
2 /10 Poor
Reviewed: Sunday, August 10, 2025
When the vehicle had an accident, the car rental company refused to provide a replacement, requiring us to return the car early and rent a new one. Whether the fee for the remaining days will be refunded is still a mystery! QEEQ says the chances are slim! Additionally, two fees were deducted for the car damage, and we have yet to recover the extra one! Please ask QEEQ to help contact the car rental company; their efficiency is astonishingly slow!
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Armstrong Sam
London
2 /10 Poor
Reviewed: Sunday, August 10, 2025
When the vehicle had an accident, the rental company refused to provide a replacement car, requiring us to return the car early and re-rent. Whether the remaining days' fee will be refunded is still a mystery! QEEQ said the chances are slim! Additionally, they deducted two amounts for the car damage, and I still haven't recovered the extra deduction! QEEQ's contacting the rental company on our behalf was also unbelievably slow!
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Olga Sandy
London
2 /10 Poor
Reviewed: Sunday, August 10, 2025
While waiting to enter the parking lot at a highway service area, our parked car was hit by another vehicle. Our car was stationary in a proper parking area, yet it got hit. I immediately called to report the accident, but the staff kept transferring my call. After 30 minutes, I still hadn't been helped and was sent to voicemail. I understand it was a Sunday, but the leaflet claimed 24/7 service, which turned out to be misleading. The staff were polite when returning the car, but I discovered they had entered the wrong email address. Despite promising to correct it, nothing was changed. Two days later, I called the Alamo damage recovery unit and confirmed the email was still incorrect. Moreover, my email inquiry regarding the claim status, which their website said would be answered within 7 days, received no response even after 9 days. While the staff were friendly, their efficiency was severely lacking. Furthermore, we forgot our tripod in the back seat of the car while explaining the crash to the staff. We contacted them after arriving in Dubai, but the vehicle had already been sent to the repair center. Despite promises of an email update, we received none. Subsequent calls revealed the car was either still being repaired or had already been rented out again, and the tripod was not found. While I admit I should have checked for belongings more carefully, the inability to locate a clearly placed item was extremely frustrating. The tripod, bought specifically for this trip, was used only once and cost over a thousand dollars. Now, I have to try claiming it through travel insurance.
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Hedda Babbitt
London
2 /10 Poor
Reviewed: Sunday, August 10, 2025
They said they would refund my deposit within 5 days, but not only did they not refund it, I was inexplicably charged 100 pounds in two installments—first 65 pounds and then 35 pounds today. They didn't even tell me why or what fines these were for.
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Claire Eugen
London
10 /10 Excellent
Reviewed: Sunday, August 10, 2025
Excellent overall. Except for waiting a bit because I arrived early, there were no issues at all. I rented a category A car but got a category C wagon instead, which was a pleasant surprise. The car was in great condition. Oh, and the staff member who handed me the car slightly misled me about the full-to-full fuel service, but it's forgivable.
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