Record Go, Palma De Mallorca Son Sant Joan Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Record Go - Palma De Mallorca Son Sant Joan Airport Information, Car Rental Instructions & Policies

Address

Aeropuerto de Palma de Mallorca, PALMA DE MALLORCA, 07611, Spain

Telephone

+34600907087 / +34677406494,+34610565570

Pick-up Instructions

You can walk to the counter of Record Go - Palma De Mallorca Son Sant Joan Airport car rental.

Go to the office located in the arrivals hall. Once you have the rental agreement, leave the terminal and go straight ahead towards the car park building which is in front of the terminal. Enter the building. The staircases to access the car park are just behind the cafeteria. Go up to floor 1. Access inside of the car park through the right-hand door and you will find the Record go pick-up office.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation

spain swear translation

For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Andorra France Gibraltar Portugal	EUR 20 per day

This additional fee is 20 Euros per day, with a minimum charge of 40 Euros and a maximum per rental of 200 Euros.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100 for Kia Rio,Toyota Yaris Hybrid,Toyota Yaris,Citroen C3,Toyota Aygo,Fiat Panda,Suzuki S-presso Gl+,Fiat 500 Cabrio,

EUR 1400 for Ford Focus Auto, Hybrid,Fiat 600,Ford Focus,Seat Arona,Citroen C3 Aircross Electric,Toyota Yaris Cross,Fiat 500x,Dacia Lodgy,Ceed Plug In,Seat Leon Estate,

EUR 2000 for Citroen C3 Aircross Electric,Peugeot 5008,Volkswagen Transporter,Jeep Compass,Lexus Lbx,Fiat 500 Électrico,Fiat 500e Cabrio 42 Kwh,Bmw 5 Series,4x4 Winter Tyres,Mercedes C-class,Hiace 12 Seats,Volkswagen T6 Kombi,Fiat Talento 8 Seats,

EUR 1800 for Volkswagen T-roc,Alfa Romeo Tonale,Toyota C Hr,Peugeot 3008,Kia Sportage,Volkswgen Touran,Renault Scenic,Jeep Compass,Mini Countryman,Lexus Lbx,Bmw X1,Fiat 500 Électrico,Fiat 500e Cabrio 42 Kwh,

EUR 2000 for Toyota Proace,Peugeot 5008,Volkswagen Transporter,Skoda Kodiaq 7pax Autom.,Mercedes Cle Coupe Coupe,Bmw 5 Series,4x4 Winter Tyres,Lexus Lbx,Mercedes-benz Cle Coupé,Mercedes C-class,Hiace 12 Seats,Mercedes C Class,Volkswagen T6 Kombi,Fiat Talento 8 Seats,Toyota Proace,Ford Transit Lara,

EUR 3000 for Benz E220 4matic,V.w. T-roc Cabrio Aut,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Jeep Wrangler,

Theft Insurance Excess differs by car model:

EUR 1100 for Kia Rio,Toyota Yaris Hybrid,Toyota Yaris,Citroen C3,Toyota Aygo,Fiat Panda,Suzuki S-presso Gl+,Fiat 500 Cabrio,

EUR 1400 for Ford Focus Auto, Hybrid,Fiat 600,Ford Focus,Seat Arona,Citroen C3 Aircross Electric,Toyota Yaris Cross,Fiat 500x,Dacia Lodgy,Ceed Plug In,Seat Leon Estate,

EUR 3000 for Benz E220 4matic,V.w. T-roc Cabrio Aut,4x4 Winter Tyres,Lexus Nx Hybrid,Ford Ranger,Jeep Wrangler,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Palma De Mallorca Airport

Railway Stations

4.6 mi from Palma Intermodal Station

Other Landmarks

4.6 mi from Palma Town Hall

4.6 mi from Santa Eulalia Church

4.7 mi from Royal Palace Of La Almudaina

FIND ME A CHEAP RENTAL

Map view of Record Go Store Location

coordinates: 39.55 2.733333

Guest Reviews

Total points： 5.7 / 10 Average

Vehicle condition: 6.8
Vehicle cleanliness: 6.2
Spaciousness: 6.6
Counter staff: 4.2
Pick-up location: 5.3
Drop-off location: 5.3
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

C.Jackson
Mallorca
9.3 /10 Excellent
Reviewed: Friday, March 27, 2026
Nice car ,smooth transaction in sorting it all out
Read More >
i.ilgin
Mallorca
7.3 /10 Good
Reviewed: Friday, March 27, 2026
Do not hire they have lots of hiding charge i paid £29.90 for 3 days rental and paid 200 euro hiding charges and now trying to get back.
Read More >
Anonymous
Mallorca
7 /10 Good
Reviewed: Friday, March 27, 2026
A very excessive wait to pick up the car despite having pre-booked it, around an hour and a half in total. Counter staff not apologetic about this at all, and kept wandering off with no explanation, both between customers and even while they were in the middle of serving me. I ended up paying 4 times as much as the original booking fee due to very well hidden small print and the counter staff not explaining the insurance process clearly in order to get me to pay extra. They make it sound like they will take over £1000 from you and won't return it for up to 60 days unless you pay £30. They pretty much don't give you any option except to pay the £30. I don't have much experience with hiring cars and despite trying to hold my ground I felt pushed into paying the extra.
Read More >
Anonymous
Mallorca
5.3 /10 Average
Reviewed: Friday, March 27, 2026
Terrible service at counter, unable to help to extend booking by a day resulting in having to return to Palms airport the next day to pick up a new car. Counter unhelpful and dismissive. Accused me of being rude when she was prickly, unhelpful, curt and rude about me to her colleague in Spanish
Read More >
M.Favoino
Mallorca
2 /10 Poor
Reviewed: Friday, March 27, 2026
Unfortunately, very bad experience! The company didn't ask me with full fuel policy I would like to go. They put me in full/empty fuel policy, it means a clearly a ruse that benefits the renatal company. I payed 123.38£ fuel deposit and and they give me back only 78.48£ eaven if returned the tank full. What happened with the 45£? It is the cost of the policy full/empty ! It was ridiculos. Please, try to avoid this company or ask for a full/full fuel deposit.
Read More >
M.V.V.
Mallorca
9.3 /10 Excellent
Reviewed: Friday, March 27, 2026
Friendly and helpfull
Read More >
a.hernandez
Mallorca
5.3 /10 Average
Reviewed: Friday, March 27, 2026
This company was a total scam. They didn’t honor the voucher and charged me several additional mandatory items. We waited over two hours to rent the car. When we said we wouldn’t pay the additional fueling surcharge since we were returning the car full of fuel they said they would cancel the reservation but not refund our money. Worst rental experience of my life. These guys are criminals.
Read More >
Anonymous
Mallorca
2 /10 Poor
Reviewed: Friday, March 27, 2026
All a con. Deceiving, terrible. Will never use either of your companies again. Shameful
Read More >
a.philips
Mallorca
4.3 /10 Average
Reviewed: Friday, March 27, 2026
ZERO STARS! DO NOT USE RECORD GO!! the worst experience I have ever had with a hire car company. The staff were rude, disrespectful and arrogant!
Read More >

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What's the address of the rental location?

Aeropuerto de Palma de Mallorca, PALMA DE MALLORCA, 07611, Spain

What is the Telephone Number?

+34600907087/ +34677406494,+34610565570

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Full driver's license issued in Spain

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + spain swear translation
spain swear translation
For local renters, you need to bring:

Full driver's license issued in Spain

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.2 mi from Palma De Mallorca Airport
Railway Stations
4.6 mi from Palma Intermodal Station
Other Landmarks
4.6 mi from Palma Town Hall
4.6 mi from Santa Eulalia Church
4.7 mi from Royal Palace Of La Almudaina

Record Go, Palma De Mallorca Son Sant Joan Airport Car Rental

Record Go - Palma De Mallorca Son Sant Joan Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Paid:

Must-not:

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Palma De Mallorca Airport

What's the address of the rental location?

What is the Telephone Number?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Other Landmarks