Alamo, Mackay - Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alamo - Mackay - Airport Information, Car Rental Instructions & Policies

Address

IN TERMINAL BOUNDARY ROAD, MACKAY, 4740, QLD, Queensland

Telephone

749985799

Pick-up Instructions

The Alamo - Mackay - Airport car rental location is in terminal

You can walk to the counter of Alamo - Mackay - Airport car rental.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -19:00	07:30 -21:00	07:30 -22:00	07:30 -22:00	07:30 -22:30	07:30 -22:30	08:00 -19:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Churchill Island

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Kangaroo Island, Bruny Island, Phillip Island, Tasmania

Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Magnetic Island, Rottnest Island, Long Island, Mornington Island, Mariah Island, North Stradbroke Island

Excess

Collision Damage Waiver Excess differs by car model:

USD 4400 for Opel Crossland X /1.5 Automatic Or Similar,Yaris Hatch Back,Peugeot 208,Toyota Camry,

USD 5000 for Ford Kuga,Bmw 3 Series,

AUD 5200-6200 for other car models.

AUD 5200 for Bmw 2 Series,

AUD 5700 for Toyota Kluger,

AUD 5200 for Opel Crossland X /1.5 Automatic Or Similar,Toyota Cross Hybrid,Toyota Raize,Yaris Hatch Back,Peugeot 208,Toyota Yaris Cross Gx,Toyota Camry,Toyota Camry,Bmw 3 Series,Toyota Corolla,Bmw 2 Series,Toyota Rav4 Hybrid,Ford Kuga,Volkswagen Up,Skoda Karoq Suv Aut,Corolla Sedan Hybrid,Toyota Corolla,Volvo Xc40,Cupra Formentor,

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Landrover Range Rover Sport,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,12 Seat Bus,

AUD 1650 for Opel Crossland X /1.5 Automatic Or Similar,Toyota Cross Hybrid,Toyota Raize,Yaris Hatch Back,Toyota Yaris Cross Gx,Description Not Available,Toyota Camry,Toyota Camry,Bmw 3 Series,Toyota Corolla,Bmw 2 Series,Ford Kuga,Skoda Karoq Suv Aut,Corolla Sedan Hybrid,Toyota Corolla,

AUD 2200 for Toyota Kluger,Toyota Rav4 Hybrid,Kia Sedona,Skoda Kodiaq,Hiace 12 Seats,Volvo Xc40,Landrover Range Rover Sport,Cupra Formentor,

AUD 3300 for Opel Mokka,Cubic Metre Van,Cubic Metre Van,Volvo Xc60,Tesla 3,12 Seat Bus,

Theft Insurance Excess differs by car model:

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Landrover Range Rover Sport,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,12 Seat Bus,

AUD 5200-6200 for other car models.

Third Party Liability Insurance Excess differs by car model:

AUD 5700 for Toyota Kluger,Hiace 12 Seats,Landrover Range Rover Sport,

AUD 6200 for Ford Focus,Bmw X5,Volvo Xc60,12 Seat Bus,

AUD 5200-6200 for other car models.

AUD 0 for Opel Crossland X /1.5 Automatic Or Similar,Toyota Cross Hybrid,Toyota Raize,Yaris Hatch Back,Toyota Yaris Cross Gx,Description Not Available,Toyota Camry,Toyota Camry,Bmw 3 Series,Toyota Corolla,Bmw 2 Series,Ford Kuga,Skoda Karoq Suv Aut,Corolla Sedan Hybrid,Toyota Corolla,

AUD 0 for Toyota Kluger,Toyota Rav4 Hybrid,Kia Sedona,Skoda Kodiaq,Hiace 12 Seats,Volvo Xc40,Landrover Range Rover Sport,Cupra Formentor,

AUD 0 for Opel Mokka,Cubic Metre Van,Cubic Metre Van,Volvo Xc60,Tesla 3,12 Seat Bus,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Mackay Airport

Railway Stations

1.4 mi from Mackay

Hotels

0.3 mi from ibis Mackay

1.1 mi from Econo Lodge Beachside

1.6 mi from Tropic Coast Motel

FIND ME A CHEAP RENTAL

Map view of Alamo Store Location

coordinates: -21.172736 149.182427

Guest Reviews

Total points： 8.6 / 10 Very good

Vehicle condition: 9.3
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 6.6
Pick-up location: 7.3
Drop-off location: 8.6
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

P.Pehi
Mackay
9.6 /10 Excellent
Reviewed: Friday, June 26, 2026
Like: Good vechicle
Dislike: All good
Read More >
C.Jordan
Mackay
6.3 /10 Average
Reviewed: Friday, June 26, 2026
Counter staff would not put in my frequent flyer membership
Read More >
Kara
Mackay
10 /10 Excellent
Reviewed: Friday, June 26, 2026
excellent customer service from the gentleman in Mackay
Read More >

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What's the address of the rental location?

IN TERMINAL BOUNDARY ROAD, MACKAY, 4740, QLD, Queensland

What is the Telephone Number?

749985799

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 85 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 25.85 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + NAATI Translation
The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.
For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
Nearby Mackay Airport
Railway Stations
1.4 mi from Mackay
Hotels
0.3 mi from ibis Mackay
1.1 mi from Econo Lodge Beachside
1.6 mi from Tropic Coast Motel

Alamo, Mackay - Airport Car Rental

Alamo - Mackay - Airport Information, Car Rental Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Free of Charge:

Conditional:

Must-not:

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car Rental Brands at Mackay Airport

What's the address of the rental location?

What is the Telephone Number?

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver's Age Requirements for this Car Rental Company?

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Hotels