Driver's License in United Arab Emirates
To rent a car and drive in the United Arab Emirates the driver must present a valid driver's license which has been held for at least 1 or 2 years (according to different car rental company).
Customers with the following national driver's license can drive in the United Arab Emirates without an International Driving Permit (IDP): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Great Britain, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Romania, South Africa, Spain, Sweden, Switzerland. Please note that customers from Greece, Japan, Korea and Turkey must present a valid translation of their licenses approved by the Council or Embassy.
All other customers must present a valid International Driving Permit (IDP) together with their original driver's license at the
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
June 16, 2025
Destination: Abu Dhabi
The car pick-up process was very slow and inefficient; the drop-off process was chaotic, with a crowded parking lot.
View moreJune 13, 2025
Destination: Dubai
Excellent
View moreJune 10, 2025
Destination: Dubai
Pretty good.
View moreJune 10, 2025
Destination: Dubai
Excellent service, the car was new, clean, and easy to drive. The reminders were very helpful.
View moreJune 10, 2025
Destination: Dubai
Very satisfied
View moreJune 9, 2025
Destination: Dubai
The store is right outside the airport. Once the documents are photocopied, you can proceed to Parking Lot A to pick up the car. The staff handing over the keys, a Pakistani gentleman, was very friendly. The car was clean, and driving in Dubai was both economical and a great experience.
View moreJune 5, 2025
Destination: Abu Dhabi
The car provided was a domestic brand, some model from JAC, very old and covered in scratches. The tires were damaged, and there were constant warnings from the car. They told me it was fine, but when I requested a replacement, they refused. Upon reaching a speed of 80, it felt like the car might take off at any moment. Parts were rattling, and the door handle was also broken. Truly a terrible experience.
View moreJune 5, 2025
Destination: Dubai
Their service point is easily visible upon exiting the airport, making it very convenient to find. The car pickup process was smooth, and for the return, since I wasn't familiar with the area, I parked in a nearby lot. The staff came over to inspect the car, which was very convenient.
View moreJune 4, 2025
Destination: Dubai
Very satisfied, very efficient.
View moreJune 3, 2025
Destination: Dubai
Great service, fast process, a deposit of 5000 was charged and will be refunded in three weeks.
View moreJune 2, 2025
Destination: Dubai
Although there are many negative reviews online, my experience this time was quite good. I'll wait to see if the deposit is fully refunded in two weeks before giving further feedback.
View moreMay 31, 2025
Destination: Abu Dhabi
I don't speak English, so there were some misunderstandings during communication. Luckily, the staff was very helpful and resolved the issue promptly and efficiently. Highly commendable!
View moreMay 31, 2025
Destination: Dubai
Very satisfied.
View moreMay 30, 2025
Destination: Dubai
Satisfied
View moreMay 29, 2025
Destination: Abu Dhabi
The service was average.
View moreMay 29, 2025
Destination: Dubai
This is my third time renting a car in Dubai, and overall the experience was smooth.
View moreMay 28, 2025
Destination: Dubai
Very dissatisfied. The person picking me up waited in a spot far outside the parking lot, making me drag my luggage around trying to find him. The car I received had no working USB ports, no CarPlay, and even the Bluetooth wasn't functional. After spending quite some time with the staff, they said they could exchange the car the next day. However, they only contacted me in the afternoon, and the new car wasn't even fully fueled. By that time, I had already refilled the tank and was too busy to exchange the car, especially since driving there and back would waste 2-3 hours of my time. A very bad experience overall.
View moreMay 27, 2025
Destination: Dubai
Very satisfied, great experience, quick process, enthusiastic service.
View moreMay 27, 2025
Destination: Sharjah
High efficiency.
View moreMay 26, 2025
Destination: Dubai
Standard service. They provided a new car with just over 1,000 kilometers. The vehicle was in excellent condition. There was a parking fee charged, and the deposit will be refunded after 21 days. The car inspection was thorough. Considering the complex driving conditions in the UAE, it's recommended to purchase full insurance. Crossing the border into Oman was hassle-free. Picking up the car took about 30 minutes, while returning it took only 10 minutes.
View moreMay 24, 2025
Destination: Dubai
Very satisfied
View moreMay 24, 2025
Destination: Dubai
Very satisfied, easy to extend the rental.
View moreMay 23, 2025
Destination: Dubai
Good
View moreMay 22, 2025
Destination: Dubai
The staff were attentive and worked tirelessly to get us away asap at time of collection and again upon return. Thorough with checking vehicle condition both pre & post hire.
View moreMay 22, 2025
Destination: Dubai
Terrible rental company. They don't refund deposits, charge fees without providing evidence, and respond very slowly.
View moreMay 19, 2025
Destination: Dubai
No hidden charges, efficient service, and the car is in good condition.
View moreMay 18, 2025
Destination: Dubai
Queued for one hour to pick up the car, then waited another hour at the parking lot.
View moreMay 18, 2025
Destination: Dubai
Great service.
View moreMay 14, 2025
Destination: Dubai
I booked a Mitsubishi, but ended up with a JAC instead. Not what was promised. Bad review.
View moreMay 14, 2025
Destination: Dubai
Overall, it's okay. We booked a Ford Fiesta but got a Suzuki Baleno instead. When driving on the highway at speeds above 120 km/h, the car started to feel unstable, and there were warning alerts from the vehicle itself. The full insurance cost was around 230 per day, which doesn't seem very cost-effective.
View moreMay 13, 2025
Destination: Dubai
Excellent
View moreMay 12, 2025
Destination: Dubai
Very satisfied
View moreMay 11, 2025
Destination: Dubai
Very satisfied.
View moreMay 11, 2025
Destination: Dubai
Very good.
View moreMay 11, 2025
Destination: Dubai
Satisfied
View moreMay 9, 2025
Destination: Dubai
The local rental company provided excellent service. We arrived late at the store before renting the car, but they extended the time for us. They also allowed an extra hour when returning the car. Dropping off at T1 instead of T2 made it more convenient for our international flight!
View moreMay 9, 2025
Destination: Dubai
Satisfied
View moreMay 9, 2025
Destination: Dubai
Unreasonable charges. They claimed I violated traffic rules and deducted 1947 AED, but I was actually charged 2600 AED without explanation. They couldn't provide any reason or images for the charges.
View moreMay 8, 2025
Destination: Abu Dhabi
The process is simple, the service is good, I would choose it again.
View moreMay 8, 2025
Destination: Dubai
Friendly staff with smooth English communication.
View moreMay 6, 2025
Destination: Dubai
I am very satisfied. I rented the car during a peak period and waited for about half an hour. Returning the car was especially fast, took only 10 minutes. The rental car was very new. I had no accidents, violations, or car damage. The deposit was settled the day after I returned the car, with 73.5 dirhams (20.01 USD) deducted for toll fees.
View moreMay 5, 2025
Destination: Dubai
Very satisfied! The pickup and return process was simple, and communication was smooth.
View moreMay 5, 2025
Destination: Dubai
Very satisfied
View moreMay 5, 2025
Destination: Abu Dhabi
Patient and attentive.
View moreMay 4, 2025
Destination: Dubai
The car condition was very poor, with the engine light turning on at one point during the trip. The rental company claimed to have WeChat, but in reality, they only had WhatsApp. Without WhatsApp, it was impossible to get in touch, and they kept shifting the blame. I did not receive any phone calls or emails regarding the confirmation of the return time. When I wanted to return the car early, the customer service directly said it was not allowed. I told them I wouldn't make my flight, and they responded with no solution and a very bad attitude. Additionally, due to high temperatures, the battery and engine warning lights kept flashing. When I called the rental company, they insisted I send them a video via WhatsApp for verification. So, does that mean without WhatsApp, there's no way to communicate with you?
View moreMay 3, 2025
Destination: Dubai
Extremely dissatisfied. The car model I booked was unavailable when I arrived, and they gave me a fake four-wheel drive instead of the real one I reserved. They also aggressively pushed for additional insurance during the rental process, claiming that if I didn't buy it, I would need to pay a higher deposit.
View moreApril 30, 2025
Destination: Dubai
Delivered the car to the airport for pickup, very thoughtful.
View moreApril 30, 2025
Destination: Abu Dhabi
Good, no upselling.
View moreApril 28, 2025
Destination: Dubai
The service was very good.
View moreApril 26, 2025
Destination: Dubai
Quite satisfied.
View more