The speed limits in Japan are between 80 and 100 km/h on expressways, 30 km/h in side streets, 40 km/h in urban areas, and between 50 and 60 km/h elsewhere unless states otherwise.
Although Japan has prided itself as having the most efficient public transportation systems around large metropolitan areas around Tokyo, Osaka and Nagoya, less known sceneries are definitely worth and handy exploring by car. Here is a brief guide aiming at helping you drive comfortably on Japanese roads.
Q1.What is an insurance excess?
Q2. How can I add an addtional driver?
Q3.What if I want to pick up or drop off my rental car out of office hours?
Q4. Can I take the hired car to another country or cross border?
Q5. Can I pick up my car at one location and return it at different location?
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April 28, 2025
Destination: Akita
Able to communicate in English.
View moreApril 28, 2025
Destination: Tokyo
Very satisfied
View moreApril 27, 2025
Destination: Sendai
Satisfied
View moreApril 27, 2025
Destination: Nagoya
Very satisfied, they proactively contacted us two days before the car pickup.
View moreApril 26, 2025
Destination: Tokyo
Very satisfied.
View moreApril 25, 2025
Destination: Ibaraki
Pretty good, but don't forget to purchase the ETC.
View moreApril 24, 2025
Destination: Fukuoka
Good service, but the car was very old and the interior was worn out.
View moreApril 24, 2025
Destination: Naha
The location is very far from the airport, and you have to take a taxi back to the airport yourself. The only contact method is through LINE. After picking up the car, you're on your own. When returning the car, you also need to arrange a taxi back to the airport. The car provided was in poor condition, even the gear shift handle's chrome button was loose. You can only refuel at designated stations, which charge more than other gas stations.
View moreApril 23, 2025
Destination: Osaka
The service for both pickup and drop-off was quite good, without a long wait. The staff were all Chinese, which made communication easier. However, the car model is indeed a bit old.
View moreApril 22, 2025
Destination: Kobe
Very good.
View moreApril 22, 2025
Destination: Nagoya
Excellent service, very detailed communication.
View moreApril 21, 2025
Destination: Osaka
The customer service responds quickly and provides excellent service.
View moreApril 21, 2025
Destination: Tokyo
Very satisfied
View moreApril 20, 2025
Destination: Fukuoka
Very satisfied
View moreApril 19, 2025
Destination: Osaka
Very reliable car rental company, highly trustworthy.
View moreApril 19, 2025
Destination: Kirishima
Satisfied
View moreApril 17, 2025
Destination: Nagoya
Not bad.
View moreApril 17, 2025
Destination: Nagoya
Extremely satisfied. I've rented cars all over the world many times, and this was my first time renting in Japan. The service provided by this company was impeccable—the staff were highly responsible and promptly responsive. They handled pickup and drop-off with shuttle service throughout, making it a worry-free car rental experience. Definitely a highly recommended rental company.
View moreApril 16, 2025
Destination: Osaka
A company run by fellow Chinese, communication is smooth, and the service attitude is excellent! Highly recommended and definitely worth supporting!
View moreApril 15, 2025
Destination: Tokyo
Very satisfied.
View moreApril 15, 2025
Destination: Shizuoka
The service attitude was great, they delivered the car to the airport.
View moreApril 15, 2025
Destination: Naha
Overall satisfied, but the store is relatively far away.
View moreApril 14, 2025
Destination: Hokkaido
Very patient.
View moreApril 14, 2025
Destination: Tokyo
Overall satisfied, friendly service, no hidden traps.
View moreApril 12, 2025
Destination: Naha
The car had no major issues, but the pickup and drop-off service was delayed. The staff were very friendly.
View moreApril 12, 2025
Destination: Fukuoka
Picking up and returning the car was very quick, done in ten minutes. Great!
View moreApril 12, 2025
Destination: Miyakojima
The car itself was fine, but the service was extremely disappointing. First of all, the booking page indicated there would be staff who spoke Chinese and could communicate via WeChat, but in reality, there were no Chinese-speaking staff, nor was there a way to use WeChat. This, however, is not a major issue. What was absolutely unacceptable was that I had a car pickup scheduled at 2 PM that day at the airport. When I arrived at the airport, I couldn’t find any staff from the rental company holding a sign at the entrance as stated in the reservation. I searched around the area but couldn’t find anyone. I immediately contacted the rental platform's customer service, and only then was I able to locate someone from the rental company. By the time their employee arrived, I had already been standing in the arrivals hall waiting for 45 minutes. Neither the staff who came to pick me up nor the staff handling the rental procedures expressed any apology for their lateness or failure to meet the customer on time. Their indifference to such poor service is completely unacceptable and unworthy of the high standards usually associated with Japanese service. You are a disgrace to Japan's service industry. By the way, the Indian employee handling the rental paperwork smelled horribly. I can understand the natural smell of curry, but the overwhelming stench of body odor and cigarette smoke was unbearable. Please pay attention to personal hygiene—this level of negligence is revolting.
View moreApril 10, 2025
Destination: Nagoya
The vehicle was in poor condition.
View moreApril 9, 2025
Destination: Hokkaido
The pick-up and drop-off service is convenient overall. Next time I visit Hokkaido, I’ll rent from this company again.
View moreApril 9, 2025
Destination: Fukuoka
Satisfied
View moreApril 9, 2025
Destination: Osaka
Very satisfied
View moreApril 9, 2025
Destination: Fukuoka
Counter staff was very polite and helpful. Checkout was smooth.
View moreApril 7, 2025
Destination: Nagoya
Very satisfied.
View moreApril 3, 2025
Destination: Fukuoka
Very satisfied, the service was appropriate and well-delivered.
View moreApril 2, 2025
Destination: Hokkaido
We got confusing advice on how to precede through the highway toll lanes. Wound up figuring it out by trial and error. The error was stressful!
View moreApril 1, 2025
Destination: Naha
Everything was good except the need for someone to pick us up at the airport arrival terminal.
View moreApril 1, 2025
Destination: Osaka
Very satisfied. The rescue service was very prompt.
View moreMarch 31, 2025
Destination: Naha
The owner was very straightforward, the car was in great condition, and the whole self-driving experience was very enjoyable.
View moreMarch 28, 2025
Destination: Osaka
The staff can communicate in Mandarin, provide thoughtful reminders, and inform about the nearby gas station's location.
View moreMarch 27, 2025
Destination: Hokkaido
Convenient
View moreMarch 27, 2025
Destination: Kirishima
As always, Japanese car rental companies provide excellent customer service.
View moreMarch 26, 2025
Destination: Osaka
It seems to be a personal company where individuals deliver the cars. The service is good, but the ETC rental fee is too expensive, and a deposit is required. It's not comparable to another company. Feels like they are a group that joined the platform with a few cars of their own, and the vehicle model and who delivers it are arranged ad hoc.
View moreMarch 25, 2025
Destination: Tokyo
Excellent value for a car rental experience
View moreMarch 24, 2025
Destination: Tokyo
Very satisfied
View moreMarch 24, 2025
Destination: Tokyo
Satisfied
View moreMarch 24, 2025
Destination: Nagoya
Thank you so much. Communicated via WeChat beforehand. The entire process of picking up and returning the car was smooth and pleasant! Xiao Lu at the store shared a lot of useful information, highly appreciated.
View moreMarch 23, 2025
Destination: Tokyo
Highly recommended. This one was a bit outside of city circle but booked the car at a great discount! The staff were very nice and professional, service highly appreciated! Provided detailed instructions upfront and coordinated in a timely manner. No delay in pick/drop.
View moreMarch 23, 2025
Destination: Osaka
The car rental company is easy to communicate with. The pick-up and drop-off service is very efficient. I will collaborate with them again next time.
View moreMarch 21, 2025
Destination: Osaka
The car is very spacious. We were a group of 7 people plus luggage, and the cost-performance ratio was excellent.
View moreMarch 20, 2025
Destination: Nagoya
The process of picking up and returning the car was simple, with no upselling or unnecessary hassle. Very good.
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