Finland Car Rentals

Very satisfied, it was completed in 10 minutes.

Very good staff at Rovaniemi airport pick up. It was quick and explained all the details properly.

Good

Very satisfied. The staff were great.

Very satisfied.

Overall it's okay. The only downside is that the vehicle provided did not match the model reserved, and no equivalent vehicle was offered.

This booking did not support self-service car pickup. The staff was supposed to deliver the car at the station at 7:30 as scheduled, but no one showed up. The phone number provided by the rental office was invalid and unreachable. After contacting the office, they first said they would be late due to personal matters, and later suggested using a self-service kiosk to pick up the car. Ultimately, the car pickup was delayed by 90 minutes, nearly disrupting our subsequent plans. During the self-service pickup, the passport was accidentally left at the kiosk. However, when we contacted the office staff for help to check the kiosk for the passport, they refused to assist, forcing us to make a 500-kilometer round trip back to the station to check ourselves.

Very satisfied.

The car is very new, with only 1800km on it. Excellent.

It's quite good.

We booked also a baby seat for a 6month old baby; however the seat was dirty, worn and barely suitable for a 6month old kid, it was more for a todler seat. Europecar staff at Oulu airport are absolutely fabulous, and helpful!

Upgraded to an SUV, the car was in good condition, smooth pickup process, and self-service return.

Very good.

Overall, it's okay, but the price is not very cheap. When will the deposit be refunded?

雪道でも安心して運転できた

Very satisfied, will choose again next time.

The rented car was different from the one provided, and its condition was poor. Low prices came with no after-sales service, and in case of accidents, they only delay and shirk responsibility.

Excellent

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

The journey was smooth, the service was efficient, and the car model was very new and nice.

Pretty good.

The process was pretty quick.

Very satisfied.

Very satisfied.

The staff had a great attitude and answered all my questions.

The staff at the store explained the rental process very clearly and was very helpful. He even recommended local restaurants to us. The car wheels were equipped with anti-slip tires.

It's okay because the train station was quite crowded, and I had to wait in line for a while.

The deposit blocked at my credit car was higher than declared in booking.

The service was warm, efficient, and convenient.

Staff was helpful though it would be a bonus to tell how to find the electric charge port door opening button

The return reminders, vehicle condition, and service were excellent.

Very good

Good

Good

Excellent

Simple and smooth process

Very satisfied, the car was in great condition.

Very satisfied.

Very satisfied

Satisfied

The service attitude was excellent, and there was no upselling.

Very good.

Satisfied

The rental store service is convenient, so I give it a high rating.

Pretty good

Fast service, convenient car pickup

Very good

Overall good, but the car doesn't support CarPlay, making navigation very inconvenient.

Very satisfied

Efficient service and friendly staff.